Sport Mazda - Service Center

Sport Mazda responded

Melissa, We are constantly updating our services to make sure that our customers always know we are here when they need us. Making sure that all of our technicians are always spending time to upgrade their skills means that most times we may be able to work customers without appointments into an open bay. Our Service Advisors, like Nick Radoslavov are constantly aware of the resources available to them and manage them to your advantage. In and out without sacrificing quality of service is something you can depend upon. Thank you writing and we are so happy to have you as our customer. Jay Mealey, Owner

Sport Mazda responded

Thank you. I appreciated the nice comments about your recent visit to the Sport Mazda Service Center. Natalie, your Service Advisor, was happy to know that the service she provided was appreciated. Reviews mean a great deal to my staff. Thank you again for being our special service customer. Jay Mealey, Owner

Sport Mazda responded

Danielle, I really want you and all of our fantastic Sport Mazda customers to know just how important that your reviews have been in creating a the kind of service experience that you want and deserve. I read every review and have made changes at the dealership based on the comments of customers. Yours was very helpful and I was very interested in the way Stephen assisted you with the PM schedule. Thank you so much for taking your valuable time to let me and others know about your experience at the Sport Mazda Service Center. Thank you so much for being our customer. Jay Mealey, Owner

Sport Mazda responded

Socomorel, Thank you so much for the opportunity to provide you the service that you and your car deserve. Your family at Sport Mazda and the Sport Mazda Service Center thank you for the kind review and for being our great customer. It is special to note that you are our loyal customer and continue to write reviews. If we have a part in making you and your family safe whenever you are on the road, it is our thank you. I appreciate your recommendation and your very kind words. Thank you, Jay Mealey, Owner

Sport Mazda responded

Julio, I am so glad that we were able to come to the rescue for you and your family and get you back to enjoying your vacation. Being in Orlando, with the many theme parks and resorts, we often find ourselves assisting visitors with their auto service problems. So happy that you found us and Natalie was able to step in and make sure that you received the needed service. Thank you again for visiting our area and for giving us the opportunity to provide a little Orlando hospitality. Please enjoy your vacation. Jay Mealey, Owner

Sport Mazda responded

Griffin, I am glad to read that you enjoyed your 6 month maintenance visit for your new Mazda6. It sounds like Nick Radoslavov, your Service Advisor, provided excellent service while making sure you were comfortable in our Customer Lounge area. The design of the dealership is custom made for us by modifying Mazda designs to meet the special atmosphere we wanted for our great customers, like yourself. Glad you enjoyed it and I thank you very much for your review. Jay Mealey, Owner

Sport Mazda responded

Remirub, I am glad to read that the problem you experienced was taken care of by the Service Team. In your case, I am sure you can see now that our sales and service teams work well together to make sure customers know the sale is just the start of the Sport Mazda experience. Thank you for being our customer and a member of the Sport Mazda family. Jay Mealey, Owner

Sport Mazda responded

Rio, I am please to tell you that I am sure when you call for your next appointment, we will be happy to make it on a date that Angelo will be on duty. I cannot tell you how many customers feel the same way you do. Trusting someone with your car is very important to all of us and I am sure that Angelo will be so happy to know that you Trust him to do the job right for you. Thank you for being a great customer. We hope that you will always be a loyal customer of the Sport Mazda Service Center. Thank you. Jay Mealey, Owner

Sport Mazda responded

Maylin, Consistent great service is certainly what I want my Sport Mazda Service Center to be known for. I really appreciate so much your review that makes it clear that is what you have experienced. Thank you so much for mentioning Noel and Stephen in your review. Our Service Advisors are the best and I am so proud of the service they provide our great customers, like yourself. So happy you are in our Sport Mazda family. Jay Mealey, Owner

Sport Mazda responded

Bill, Thank you for your review. I am sure that Natalie and the Sport Mazda Service Center team will be happy to hear that your service visit was a good one. Glad you enjoyed the refreshments and hope you were able to relax in the comfortable customers lounge. I am glad to know that our online appointment system worked well for you. Thank you for being our loyal customer. And, thank you again for letting others know about your experience. Jay Mealey, Owner