Sport Mazda - Service Center

Sport Mazda responded

Thank you very much. Your review said you were a new Mazda owner. I want to tell you that you will always be welcome at the Sport Mazda Service Center by a service staff that specializes in caring for you and your car. I hope that your first visit will make you a loyal service customer. Thank you so much for your visit and for being another of our great customers. Jay Mealey, Owner

Sport Mazda responded

Thank you for being our loyal customer at the Sport Mazda Service Center, where the service experience is designed with the customers complete satisfaction in mind. Natalie and the other great Service Advisors enjoy making their customers visit an enjoyable one that reflects the dedicated care they give to you and your car. I appreciate so much your kind comments and am grateful that you are our Sport Mazda customer. Jay Mealey, Owner

Sport Mazda responded

On behalf of the entire staff at Sport Mazda Service Center, especially Ellie Diaz, let me thank you for being a great customer and for letting others know about your experience. It is kind customers like yourself that have given us such a great reputation. Thank you so much for being a loyal Sport Mazda customer. Jay Mealey, Owner

Sport Mazda responded

I could not have said it better myself. I must tell you how much I appreciate the reviews that you and other loyal customers have written about your experience with the Sport Mazda Service Center. I know that others would rather hear directly from customers like yourself, than read ads that cannot really tell you the real story. It is because of our customers that we have a reputation for being customer-friendly and it is a reputation that we will always endeavor to live up to. Thank you so much for being our loyal customer. Jay Mealey, Owner

Sport Mazda responded

Mimi, I am so much in agreement with you and have glad you wrote this review to tell others. It is all about the staff at the Sport Mazda Service Center. Thank you for naming each of the Service Advisors on your rating. I hope you will agree with me, because I think I have the greatest in the business at Sport Mazda. Thank you so much for the kind review and for being our customer. Jay Mealey, Owner

Sport Mazda responded

Sam, Thank you for the nice review. I especially want to thank you for letting others know about how important the Service Advisor is to the customer. If I could make any recommendation to a new service customer, it would be to find a Service Advisor that you really feel comfortable with and ask for them each time you visit. They are the people who are directly responsible for insuring you receive the best service possible. Knowing you and knowing your car will give them the information they need to always provide you the best service recommendations. Very happy you are our loyal customer. Jay Mealey, Owner

Sport Mazda responded

Susan, Thank you for your review. Recalls are something that we know customers do not look forward to and we try very hard to make it as easy and convenient as possible for you. I am very glad to hear that Nick, and the team at Sport Mazda Service Center made sure that your were well taken care of. Thank you again for being our loyal service customer and we will always be here to make sure that your ownership experience is as enjoyable as possible. Jay Mealey, Owner

Sport Mazda responded

Thank you for the kind comments about Stephen Mendez at the Sport Mazda Service Center. He is a friendly professional and works hard to make sure his customers always leave happy. Trust is very important to him so he is very careful to insure that you are kept well informed of the status of your repair and will insure that every recommendation he makes is fully explained. I am proud of Stephen and my other Service Advisors who make sure that Sport Mazda customers are always well served. Thank you, Jay Mealey, Owner

Sport Mazda responded

It is always a pleasure to hear from a loyal service customer. Thank you for the very complimentary words you had to say about Nick, your Service Advisor. He, and his counterparts, are very special people who work hard to make sure that customers needs are properly represented to the technicians and that their information/recommendations are conveyed/explained to the customers. They also try hard to make sure any requirements or questions you have are addressed. Nick is an excellent Service Advisor and I am proud of the job his does for our customers. Thank you for being one of our loyal customers. Jay Mealey, Owner

Sport Mazda responded

It is true, the Service Advisor is your best friend at the dealership. Ellie Diaz is one of those people who are always smiling and always taking care to make your visit as friendly and enjoyable, and successful as possible. Thank you for your kind review and for letting others know about one of our great Service Advisors at Sport Mazda Service Center, Ellie Diaz. It was very nice of you. Great to have you as our customer. Jay Mealey, Owner