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Sport Mazda - Service Center

Orlando, FL

4.8
2,687 Reviews

2,687 Reviews of Sport Mazda - Service Center

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August 11, 2018

Amazing customer service If you are planning to take your car to Mazda service, please do a favor to yourself, "LOOK for ELLIE DIAZ." She is the best and always cared for her More

by MiguelD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Sep 13, 2018 -

Sport Mazda responded

It is true, the Service Advisor is your best friend at the dealership. Ellie Diaz is one of those people who are always smiling and always taking care to make your visit as friendly and enjoyable, and successful as possible. Thank you for your kind review and for letting others know about one of our great Service Advisors at Sport Mazda Service Center, Ellie Diaz. It was very nice of you. Great to have you as our customer. Jay Mealey, Owner

August 10, 2018

Thank you!!! Thank you for your excellent service. Nick was very pleasant and helpful. I also appreciate the mechanics for fixing my CX-9. I will be back. More

by NParker
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Sep 14, 2018 -

Sport Mazda responded

NParker, Thank you for being our loyal service customer and returning to the Sport Mazda Service Center for your Mazda CX-9. I am grateful to Nick Radoslavov, your Service Advisor, and the rest of the Service Team who work very hard to insure that customers, like yourself, receive the best service. Thank you for your nice review and we read every comment to make sure we stay ahead of our customers needs. You are appreciated. Jay Mealey, Owner

August 10, 2018

Had a screw in my tire The service team and Nick ook care of the issue promptly, and within a little over an hour I had a new tire installed. Great service! More

by Synergy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aida Cabrera, Nick Radoslavov
Sep 13, 2018 -

Sport Mazda responded

Synergy, Thanks for the great review. You never can plan when problems with your tires will pop up. I am just glad that we were available to take care of it quickly and efficiently. Nick will certainly appreciate that your valuable time to write. Glad to have you as our valued customer. Jay Mealey, Owner

August 10, 2018

Nick has handled most of my maintenance & problems. Nick is very pleasant and professional. Although I don't look forward to problems, I know he'll take good care of me when I come in. Your fortunate More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barby Irby, Nick Radoslavov
Sep 14, 2018 -

Sport Mazda responded

T, I was happy to read your review and the nice comments about Nick Radoslavov at the Sport Mazda Service Center. Our sole job is to make sure you and your car receives the best care possible at our facility. Nick appreciates the trust you have in him and the confidence that he will always take the best care of you when you come in. I agree, we are very fortunate to have an employee like Nick, and very proud to have a customer like yourself. Thank you, Jay Mealey, Owner

August 09, 2018

Very nice dealership Natalie was very sweet and kept us updated through the process of our repair. We have a MNT package which we never had to use so she kindly called the More

by Kelliebell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, Natalie Deonath
Sep 05, 2018 -

Sport Mazda responded

Our customers are very valuable to us, and you are no exception. I appreciate so much that you have taken your valuable time to let readers know about your experiences at the Sport Mazda Service Center. I am sure that Natalie and Nick will be happy to read your compliments on the service they provided. I am especially proud of the work Natalie did on your MNT package to insure that you received its benefits and thereby alleviating your concerns. It just backs up my belief that great Service Advisors are the best friend a customer can have at the dealership. Thank you also for the kind compliments for the dealership itself and the extras provided to make our customers comfortable. We are all proud to have you as our customer. Jay Mealey, Owner

August 09, 2018

Best place for service ELLIE is very Friendly and Respectful person to talk with enjoy talking to her... will be visiting again to buy a car soon with mazda More

by Esantiago1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Angelo Nieves
Sep 05, 2018 -

Sport Mazda responded

You are absolutely correct about Ellie. She is the friendliest person you would ever want to meet and I have never seen her without a smile. It is very important that our Service Advisors let customers know that they care, about both the car and the customer. They are quick to make sure there is communications between the two of you to insure that you are always aware of everything that is being done to your car and recommendations of things that need doing in the future. I am happy to know you are loyal customer of the Sport Mazda Service Center and glad to hear that you will be returning to Sport Mazda for a new car in the future. Thank you so much. Jay Mealey, Owner

August 07, 2018

Routine service Very pleased with the service, found a check engine light on before service , they took care of it and the service with no issues and supplied a loane More

by Nick3180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Sep 13, 2018 -

Sport Mazda responded

Thank you for acknowledging Nick Radoslavov, your Service Advisor, and the service that was provided you during your recent visit to the Sport Mazda Service Center. Our great bunch of guys and gals react to your needs, quickly and efficiently, and do their best to insure you enjoy your visit. It was great that they were able to provide you a loaner vehicle to insure you were not inconvenienced. We appreciate you being our customer and thank you for your review. Jay Mealey, Owner

August 07, 2018

Great experience Love the dealership and all the people are friendly and knowledgeable. Will be leasing another car from this dealership soon providing the deal is rig More

by Ericmazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Nick Radoslavov
Sep 04, 2018 -

Sport Mazda responded

Eric, Thank you very much for this review. I am grateful for the many loyal customers that have made us successful, like yourself. Leasing is such an important option for many people that I am sure Mazda will continue to provide very competitive options. By the time your next lease will be negotiated, I am sure that the model options will be even stronger as Mazda proceeds with new premium styling and features for future Mazdas. So glad you are our customer. Thank you for letting others know. Jay Mealey, Owner

August 06, 2018

Excelente La forma de atender a las personas, es excelente, y por eso volvimos la siguiente vez. Muy bien Ellie. Siga asi. Le deseamos muchos éxitos. More

by Erick 49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Sep 14, 2018 -

Sport Mazda responded

Thank you for letting others know about the wonderful service that Ellie Diaz provided for you at the Sport Mazda Service Center. I am also glad to know that it is that kind of service and friendliness from Ellie that continues to make you our loyal customer. We are glad you are our valued customer. Jay Mealey, Owner

August 04, 2018

Sports Mazda Staff friendly and professional. Was quoted an HR for service and it was the time said. Stephen came and went through all my paperwork and showed me t More

by Emma1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Sport Mazda responded

Emma, Thank you for the nice review for Stephen Mendez and the team at the Sport Mazda Service Center. It sounds like you had a lovely visit and everything we could do to make it enjoyable and comfortable did. I am so happy to have you as a loyal customer and member of our Sport Mazda family. Thanks again, Jay Mealey, Owner

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