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2,687 Reviews of Sport Mazda - Service Center
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June 10, 2018
Excellent Service was quick Ellie was very friendly and yook care of us very qyickly. Billed our service policy so no charge ! Nice waiting room also Service was quick Ellie was very friendly and yook care of us very qyickly. Billed our service policy so no charge ! Nice waiting room also More
by mikebrowning
Employees Worked With
Ellie Diaz
June 10, 2018
Awesome customer service! We brought our 2012 CX9 in for an inspection along with a series of fluid flushes to ensure our vehicle was ready for a long road trip to Canada. Nat We brought our 2012 CX9 in for an inspection along with a series of fluid flushes to ensure our vehicle was ready for a long road trip to Canada. Natalie helped us through the process. During the inspection, a significant issue was discovered by the mechanic (Justin Garza) that fortunately was covered by the warranty. Natalie and Justin went way above and beyond to ensure the part could be shipped expeditiously and the car repaired on time for our trip. Their efforts in getting our vehicle ready in a very tight timeline is much appreciated. Natalie was professional and courteous throughout the process and genuinely cared about the customer experience. Sport Mazda is lucky to have employees like Natalie and Justin on their team. More
by CX-9 owner
Employees Worked With
Justin Garza, Natalie Deonath
June 09, 2018
Needs Diversity training! James was terrific and I would have given my experience a 5 except for how I was halfway greeted then ignored by the only female Service Adviser wor James was terrific and I would have given my experience a 5 except for how I was halfway greeted then ignored by the only female Service Adviser working there Ellie. Evidently she was too busy working on something when I arrived and chose to give me an abrupt "I am finishing up something, then I will help you", rather than taking a few minutes to greet me with Good morning or ask one of the other Advisers to assist me. I stood at her station for another 5 minutes, and she kept on working. Another customer walked in after me, was immediately greeted by another Adviser and I thought "Well, what am I chopped liver". This was my first time at your dealership. I proceeded to back away from her station. then when Stephen finished his phone call, he checked me in. Stephen was also warm and welcoming. More
by Recently moved to Florida
June 08, 2018
Stephen took care of my needs promptly. Stephen is a great service representative. He knew what I needed and made an appointment at a convenient time. Made sure everything was complete - was Stephen is a great service representative. He knew what I needed and made an appointment at a convenient time. Made sure everything was complete - was polite, helpful, and courteous. Waiting area very comfortable. Corey is a great sales representative. More
by carolg
June 07, 2018
first service schedule for my mazda6 10 stars to all. location, facilities, staff. amazing experience. i will recommend this dealership anytime to friends and family. attention to details 10 stars to all. location, facilities, staff. amazing experience. i will recommend this dealership anytime to friends and family. attention to details was off the roof. even the technician came out to talk to me/ explain and test drive the vehicle More
by hector.calzada
Employees Worked With
Nick Radoslavov
June 05, 2018
Great and fast service!!! Best service, deserves more stars. First oil change and servicing or my Madza cx-5. Explained everything and answered all my questions. Will definitel Best service, deserves more stars. First oil change and servicing or my Madza cx-5. Explained everything and answered all my questions. Will definitely return. Thanks Natalie and Nick More
by Donchochin
Employees Worked With
Nick Radoslavov, Natalie Deonath
June 03, 2018
Excellent customer service Ellie has been providing excellent customer service over the last 4 years. She goes above and beyond to provide excellent services. She is such a joy Ellie has been providing excellent customer service over the last 4 years. She goes above and beyond to provide excellent services. She is such a joy to se every time I come to your dealership. More
by tonymoo73
Employees Worked With
Ellie Diaz
June 03, 2018
Nick was awesome ! Had a great first service at sports Mazda. Nick was extremely helpful in helping coordinate this service of our vehicles. Look forward to a long re ! Had a great first service at sports Mazda. Nick was extremely helpful in helping coordinate this service of our vehicles. Look forward to a long relationship with this dealership. Thanks again for all of your great customer service. Special thanks to Dan Parker for helping out as well. More
by Robrax3
Employees Worked With
Daniel Parker, Nick Radoslavov
June 03, 2018
Stephen should be the standard for customer service reps Stephen was a very pleasant gentleman. He greeted me with a smile and was very informative. I decided to run errands while waiting and Stephen contact Stephen was a very pleasant gentleman. He greeted me with a smile and was very informative. I decided to run errands while waiting and Stephen contacted me by phone to give an update and obtain authorization for additional services. When I returned, he checked in with me on several occasions to give me a status update on my vehicle. He appears to be a very genuine person that was happy to be of service. He is definitely a big reason I will return for service in the future. Great new facility! More
by dr_pinna
Employees Worked With
June 01, 2018
A dealership you can trust As always, your service and dealership is second to none! Nick was very professional and a real pleasure to work with. I have complete confidence in y As always, your service and dealership is second to none! Nick was very professional and a real pleasure to work with. I have complete confidence in your dealership! More
by hardemant117
Employees Worked With
Nick Radoslavov
