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Sport Mazda - Service Center

Orlando, FL

4.7
2,680 Reviews

2,680 Reviews of Sport Mazda - Service Center

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May 26, 2018

Routine service Scheduled service online. Got a call confirming appointment. Car was serviced quickly and efficiently. Employees were friendly and helpful. Waiting ar More

by Debrainla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 08, 2018 -

Sport Mazda responded

Thank you for letting others know about your visit to the Sport Mazda Service Center. All the advertising we could do cannot replace the testimonials from our loyal customers. You covered so many good things about Sport Mazda in just a few sentences. Thank you again for being our customer and for this great review. From Ellie Diaz, your Service Advisor, the rest of the Service Team and myself, we are proud to have you as our customer. Jay Mealey, Owner

May 25, 2018

Clear explanation and nice attention. I wan to said thanks guys in sport Mazda. God bless and your help me with my problem in the car. Quiero dar GRACIAS por su ayuda en el arreglo a mi ca More

by JorgeEvelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Sport Mazda responded

Thank you both for this kind review for Stephen Mendez, your Service Advisor, and the rest of the team at Sport Mazda Service Center. I am proud to have you as our customer and I know that Stephen and our Service Team will always be happy to provide their best service to you and your car. Jay Mealey, Owner

May 23, 2018

Sensor malfunction and paint repair Nick was very helpful when I visited the service center. He investigated my issue and also helped with chipped paint on my bumper. I will definitely u More

by Jackjack1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
May 24, 2018 -

Sport Mazda responded

Thank you very much for your review for the Sport Mazda Service Center. Service Advisors like Nick Radoslavov are there to make sure their customers receive the absolute best service we can provide for them and their cars. With our wealth of multi-skilled technicians and newly built and well-equipped service facilities, we can handle most every repair that our customers require. I am so happy that Nick worked with you on the two issues you mentioned and that a welcome solution was provided. Thank you so much for your kind words and for being our valued customer. Jay Mealey, Owner

May 21, 2018

Effective and friendly This service center is full of friendly staff, Ellie helps me feel like I understand what services I will be due for and when which eases my worries. More

by MazdaT3girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
May 22, 2018 -

Sport Mazda responded

Thank you for your kind review. I am always happy to read great comments about the Sport Mazda Service Center and the people that work there. People like Ellie Diaz who will always have a smile for you and do everything she can to make sure you have a great visit. Keeping you up-to-date on the condition of your car is important and you should never leave before being told what future visits should include. I am happy that you enjoy our new facilities and the amenities that make your visit comfortable and enjoyable. Thank you so much for being our customer. Jay Mealey, Owner

May 20, 2018

Excelente Trato excelente y calidad extraordinaria. Gracias por su amabilidad hacia el cliente. .......... inspeccionaron muy bien el carro y ahora se siente More

by Mariaserrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jun 08, 2018 -

Sport Mazda responded

You are so very welcome at Sport Mazda Service Center when you need maintenance on your car. I am happy that Nick Radoslavov provided good service for you and that your car runs much better than before. So glad that you are our customer and we look forward to serving you whenever you need us. Thank you for the review. Jay Mealey, Owner

May 20, 2018

Excellent Service We had an appointment for oil and filter change and they took our car right away. The waiting area is very comfortable and staff was always keeping us More

by vick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, James Resmondo
May 22, 2018 -

Sport Mazda responded

Vick, Thanks for the review. It is always good to know that our Sport Mazda Service Center is providing customers the service they should expect and deserve. I appreciate you mentioning James Resmondo and Nick Radolavov and how they kept you informed of the progress in your service. I am glad that it was done right and in a timely manner for you. We look forward to your future visits. Jay Mealey, Owner

May 19, 2018

Amazing service Probably the best experience I've ever had at a car service establishment. Stephen was understanding and knowledgeable. It was POURING rain when I was More

by Stephanie04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Sport Mazda responded

Stephanie, I know my staff real well and the simple kindness you received from Stephen during the rain was a genuine part of the caring person he is. Although, I certainly push for great service and insist customers are respected, the staff that we have in our Service Center are all genuinely nice and friendly people who care about you and your car. Thank you so much for your review. I am happy to have you as our customer. You will always be welcome at Sport Mazda. Jay Mealey, Owner

May 18, 2018

Excellent service Ellie and Stephen were able to accommodate my service appointment on short notice to diagnose the check engine light. Problem was diagnosed and repai More

by wdavidJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz
May 22, 2018 -

Sport Mazda responded

Thank you for your review. Ellie and Stephen, as well as our other fine Service Advisors, will always go out of their way to make sure our customers cars are safe. You never know if it will be a real emergency and it is best to come in to have it checked out right away. You did, and it was taking care of quickly, setting your mind at ease. Ellie and Stephen care about you and your car and are always happy to help. You are our valuable customer. Thank you for coming to Sport Mazda. Jay Mealey, Owner

May 17, 2018

Excellent Customer Service James went out of his way to make sure a failed appt made by chat box was honored. He was patient and courteous through out the situation. This is More

by huemai45
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Resmondo
May 24, 2018 -

Sport Mazda responded

James Resmondo and the rest of our Service Advisor team will always do what they can to keep a customer from being inconvenienced or disappointed. We care that you and your car receive our best every time. Thank you for your kind review and I am very happy to have you as our customer. Glad we could help. Jay Mealey, Owner

May 15, 2018

Great experience Should have a shuttle to take us home or to the mall instead of waiting and computers for those who choose to wait. Should play movies instead of the More

by odp314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie, Ellie Diaz
May 23, 2018 -

Sport Mazda responded

Thank you for taking the time to provide feedback on enhancements to our customer facilities. I will make sure to discuss all of your recommendations with my management team. I am grateful for you being our customer and I am very much dedicated to making sure each and every one is treated as they deserve. Thanks again for taking your valuable time to let me know what could be improved. Jay Mealey, Owner

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