Sport Mazda - Service Center

Sport Mazda responded

Lyly, Thank you for Trusting Sport Mazda to take care of your car. I am glad you chose us and that Donny Larson and the Service Team was able to repair your problem and get you back on the road, safely. It was kind of you to let others know of your experience and to recommend the Sport Mazda Service Center to others. Donny and his team will always be here and provide the same friendly and professional service whenever you need us. Thanks again. Jay Mealey, GM/Owner

Sport Mazda responded

Ronald, Thank you for your review and your recommendation for the Sport Mazda Service Center. I am sure that Donny will be happy to hear that he provided you the great service you were used to and deserved. It is certainly a fact that the reviews written by our loyal customers, such as yourself, have made us so successful. Great customers make great dealerships. Thank you for being our great customer. Jay Mealey, GM/Owner

Sport Mazda responded

Terry, I appreciate loyal owners like yourself taking your time to write a review. Donny is a very important part of what makes our Service Center successful. Everything you said about him is true. Nick Radoslavov is a valued Service Advisor, as you said, and one I am proud to have in my Service Team. Both care about the customer and their car. I hope you did not feel we let you down by not having the part on hand. I am sure that the Parts Team will rectify that shortly and we will be able to complete your needed repair. Thank you for your Trust in Sport Mazda for your service. Jay Mealey, GM/Owner

Sport Mazda responded

Jayson, Glad that you enjoyed the visit to our Sport Mazda Service Center. I agree with you that owning and driving a Mazda is really worth it. I appreciate the kind words for my staff, including Stephen Mendez. I am proud of the way they provide such friendly and caring service to all our customers. You are always welcome at my dealership and thank your for your great review. Jay Mealey, GM/Owner

Sport Mazda responded

Seatuck, That reminds me to let the Service Team know that they should slow down and let our customers enjoy their Starbucks coffee. I sure am sorry and hope you were able to take it with you. I am glad that Stephen Mendesz, Service Advisor, was able to get you in and out quickly for your 5000 mile service. Thank you for being a loyal service customer and for taking your time to let us know about your visit. If you are in the area, stop by and just sit and have a cup of coffee on me and relax in the comfy chairs for a few minutes. Thanks. Jay Mealey, GM/Owner

Sport Mazda responded

Robbie, If there every was an example for how a great staff makes a dealership successful, it is in your review. Thank you. The experience you wrote about made my day. Ellie Diaz is a fantastic Service Advisor and never is without a smile. She treats customers like they should expect to be treated, and deserve. The service waiting area has been designed to make customers comfortable and to let them see how are technicians care for their cars. I am glad you enjoyed your visit and thank you for saying you would even return for your next car to Sport Mazda. Thank you for traveling the 60 miles to get to us. Proud to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Ed, Thanks for the kind review from a loyal customer of Sport Mazda. Your review really hit the key points that most customers are concerned about and I thank you for sharing your experience. The Sport Mazda Service Center and its great team of Service Advisors and Certified Technicians work very hard to deserve their customers trust. Thank you for being our loyal customer. Jay Mealey, GM/Owner

Sport Mazda responded

Catherine, I could not agree with you more. Donny Larson and Eric Medina show how our Service Advisors and Mazda Technicians work so closely to make sure your receive the great service you deserve. If you say they are the Best, I will certainly take your word for it. I am just very pleased and grateful that they made your visit enjoyable enough to say that you would definitely return to them for service. Thank you. I know that great customers make great dealerships. And, I sure am proud to have you as our great customer. Jay Mealey, GM/Owner

Sport Mazda responded

Bethy, Thank you for visiting our Sport Mazda Service Center and taking your time to write this review. I am sure that Nick Radoslavov will be happy to know you had a great experience. We all look forward to you returning the next time you need car servicing. Thank you so much for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

David, It is great to hear from a loyal service customer. Thank you for writing this review and for returning to the Sport Mazda Service Center. So glad you appreciated the facilities. We had many of the features in the new building customized to insure it provided maximum comfort for our customers. Glad to know that Stephen Mendez made sure that you knew everything that was done and needed to be done to keep your car running great and in safe driving condition. Thank you for being our customer. Jay Mealey, GM/Owner