Back

Sport Mazda - Service Center

Orlando, FL

4.7
2,680 Reviews

2,680 Reviews of Sport Mazda - Service Center

Sort by
March 07, 2018

Wonderful customer service I am extremely pleased with my experience I had here. James was my service technician and was extremely attentive. He walked me through the whole proc More

by Faithd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Resmondo
Apr 15, 2018 -

Sport Mazda responded

Faith, Thank you so much for this review and your kind words about James Resmondo, your Service Advisor, and the customer service he provided you. James and the other Advisors are very important in being able to meet all of our customers needs in a timely and thorough manner and in keeping you updated on your service needs. I am proud of them for the service they provide our valuable customers, like yourself. We look forward to seeing you again. Thank you, Jay Mealey, GM/Owner

March 07, 2018

Genuinely Friendly Everyone that I spoke with came across as genuinely friendly and everyone was helpful. Though my car was being serviced for about 4 hours, it felt li More

by Customer88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mullinax, Nick Radoslavov
Apr 17, 2018 -

Sport Mazda responded

Thank you for your review and for visiting the Sport Mazda Service Center for your recent service. I think that Nick Radoslavov and the rest of the Service Advisor Team are some of the nicest and friendliest people you would ever want to work with. I genuinely appreciate you overlooking the time it took and felt the overall experience warranted the review. I don't know what your service was for but feel there should have been a good reason if that was in excess of normal service times. I hope so. Thank you for being our customer. Jay Mealey, GM/Owner

March 06, 2018

Great experience I came for a recall in my mazda3 2015. The service was great and the waiting time was acceptable. I can recomend this dealer to a friend More

by JJCOLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Nick Radoslavov
Apr 14, 2018 -

Sport Mazda responded

JJ, It was great to hear that you had a great experience at my Sport Mazda Service Center. I know that both Donny Larson and Nick Radoslavov will be happy to read your review. Recalls are few but we try to be prepared to handle them a quickly and easy as possible. I thank you very much for recommending Sport Mazda to others. Glad you are in our Sport Mazda family. Jay Mealey, GM/Owner

March 05, 2018

regular service Nick has always been on top of my service needs. He is friendly and makes sure I understand everything about the service that was performed. He goes More

by j4dimar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Apr 15, 2018 -

Sport Mazda responded

j4dimar, Love hearing from a loyal customer who has visited the Sport Mazda Service Center on multiple occasions. Thank you for letting me and others know how Nick Radoslavov, Service Advisor, has consistently provided you great service and keeps you informed of your future service needs. So glad you are our customer. Thank you, Jay Mealey, GM/Owner

March 03, 2018

Sport Mazda did me a solid! I received my first routine service on a new vehicle purchase. I agreed to the routine car wash afterwards. The car wash damaged my roof wind deflec More

by trevster27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Nick Radoslavov
Mar 14, 2018 -

Sport Mazda responded

Trevster27, Ellie Diaz and the entire Service Advisor team at the Sport Mazda Service Center are caring individuals who take responsibility for you and your car. Although you did not hold them responsible for the accidental damage to your wind deflector, they felt a personal responsibility to you and made an honest effort to make sure you were compensated . I am proud of Ellie and all my Service Team. They do really care for you and your car when you visit Sport Mazda. Thank you for your review and for being our customer. Jay Mealey, GM/Owner

March 02, 2018

Outstanding personal service. James, walked me through the entire process and called me with additional services that were recommended. I was called when these services were comp More

by Jeffrey Santoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Resmondo
Apr 09, 2018 -

Sport Mazda responded

Jeffrey, Thank you for being our loyal Mazda service customer and for writing such nice words about James Resmondo, your Service Advisor. The experience that you wrote about is the way it is supposed to be every time. Of course, it may be a little different sometimes, but it isn't because my Service Team doesn't try. I want to thank you again for taking your time to write this review. Proud to have you as our customer. Jay Mealey, GM/Owner

March 02, 2018

Professional and prompt service Donnie was great. He was very attentive, professional and had my best interest in mind. He kept me informed throughout the process and delivered on T More

by Drow82266
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Mar 12, 2018 -

Sport Mazda responded

I am so happy to hear that Donnie Larson made your visit to the Sport Mazda Service Center enjoyable. I am proud to have him on the drive where he makes sure that the best interests of our customers are always in mind. He sets a great example for every Service Advisor and insures his customers are kept informed throughout their visit. Thank you for the nice review. The only thing that makes guys like Donny even better are great customers like yourself. Thank you. Jay Mealey, GM/Owner

March 01, 2018

Awesome job They actually do what you ask to be done and call you back. Every associate I’ve dealt with has been knowledgeable and friendly. Keep up the great w More

by Slehrer2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Ellie Diaz, Maia Bojinova
Mar 01, 2018 -

Sport Mazda responded

Customer Communication is extremely important to us. Our Service Advisors, like Ellie Diaz and Donny Larson, are in the top of their class, and they insure that customers receive the information they need to make the best service decisions for their cars. Before, during and after your visit, these Service Advisors and their support staff are making sure our customers are informed. Thank you for your compliments. We are proud to have you as a loyal service customer at Sport Mazda. Jay Mealey, GM/Owner

February 28, 2018

Sport Mazda did it again Got a call from Noel for a follow up on my recent purchase and explained to him that there was a strange noise within the car. He immediately on the s More

by Rodriguez,maylin96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike F., Noel Ruiz, James Resmondo
Feb 28, 2018 -

Sport Mazda responded

Thank you for writing to let us know of your recent experience at Sport Mazda. I appreciate hearing that a follow-up call from a salesperson expedited the resolution of a problem for his customer. Customers should expect a call from their salesperson to ensure their satisfaction a short while after the sale. Thank you for letting us know that Noel Ruiz, your salesman, and James Resmondo, your Service Advisor, made sure that your problem was cured quickly. Thank you for being our customer. Jay Mealey, GM/Owner

February 26, 2018

Excellent Service....As Always Though the ENTIRE Service Team is great I usually deal mostly with Stephen. very thorough with providing me with all options at time of service and More

by CX-5Petey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Sport Mazda responded

CX-5 Petey, I am sure everyone in the Sport Mazda Service Center will know immediately who you are and appreciate your kind review. Stephen Mendez will certainly appreciate you singling him out for his great service. It is certainly our pleasure to have you as our loyal customer. Enjoy your CX-5 and always have a safe and fun drive. Thank you again for the kind review for my Service Team. Jay Mealey, GM/Owner

...
158
...