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Sport Mazda - Service Center

Orlando, FL

4.7
2,680 Reviews

2,680 Reviews of Sport Mazda - Service Center

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February 23, 2018

Great people Great service, fast and friendly staff. I love the fact that you can cancel an appointment without feeling you have inconvenienced the staff and world More

by Jaybuggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Feb 23, 2018 -

Sport Mazda responded

Jaybuggie, Thank you for the review. Nick Radoslavov, your Service Advisor, and I, really appreciate your kind words. "Great service, fast and friendly staff," are words we like to hear anytime. Life is knowing that sometime you may need to cancel an appointment. We know that if you are treated like you deserve, you will return when you are ready. Thank you for being our customer. Jay Mealey, GM/Owner

February 23, 2018

Excellent service, great people. They do great work for a competitive price and the service advisors work with you to make sure you leave happy. They work together as a team. James d More

by Buzzkopansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, James Resmondo
Feb 23, 2018 -

Sport Mazda responded

Buzz, It was nice to hear that you plan on returning to our dealership to service your Mazda. It is our staff that really makes the difference. Glad you noted about the teamwork. That is one thing the Service Center has in spades. Lots of good people, each doing their best job, to make sure customers and their cars receive the best care possible. Thank you for being our customer and glad you are in our Sport Mazda family. Jay Mealey, GM/Owner

February 23, 2018

5 Stars Nothing different.. in this case boring is great because I always get the best service from Donnie and this dealership. I never feel scammed or pulled More

by Steroyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Feb 23, 2018 -

Sport Mazda responded

Steroyd, Thank you for placing your Trust in my dealership. I appreciate very much every loyal customer we have. As long as you get the service you expect, and deserve, every time you visit, you can call it boring or anything else. Service Advisers like Donnie, are always happy to hear that you appreciate the services they provide. Keeping happy customers will always be our number 1 goal. Thank you for being our happy customer. Jay Mealey, GM/Owner

February 21, 2018

Great customer Service This is a great dealership..Nick was extremely friendly, made sure all questions were answered, this is one reason I bought this CX/5 Mazda the vehic More

by Duchess.3953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Feb 23, 2018 -

Sport Mazda responded

Duchess, It is nice to hear from a loyal customer. I wait for new sales customers to make that first visit to Service and realize that we try just as hard to make the service experience enjoyable as we did the buying experience. With staff like Nick Radoslavov, I feel confident that you will continue to have great customer service whenever you bring your Mazda CX5 in for maintenance. Thank you for being our loyal customer. Jay Mealey, GM/Owner

February 16, 2018

Great service I rwceived excellent service from Nick! Will be very happy to go back to Sport Mazda for my car's next maintenance check and oil change. More

by Happy Mazda Customer in Orlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Mar 08, 2018 -

Sport Mazda responded

Happy to hear about your recent service at Sport Mazda. I am sure that Nick Radoslavov, a wonderful Service Advisor and just a darn nice person, will be happy to hear that you appreciated the service he provided. Thank you for being our customer and you will always be welcome at Sport Mazda. Jay Mealey, GM/Owner

February 16, 2018

Professional Service Ellie was outstanding. I was on a tight schedule and she got me in and out the door super fast. I really appreciate her amazing attention to detail More

by dminerva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Feb 26, 2018 -

Sport Mazda responded

dminerva, I am so glad to hear that Ellie Diaz was able to make sure you could get in and out of service in time to meet your busy schedule. It is easy to see why my Service Advisor team is so important to our customers. It is like a family at Sport Mazda and they are the keys to keeping everything running smoothly. Thank you for being our loyal customer and for letting us know so many nice things about Ellie. Enjoyed the review. Jay Mealey, GM/Owner

February 14, 2018

Fantastic As usual Donnie was able to get me a loaner car, and was able not only to get my car fixed but got the parts covered under warranty. I always go back More

by Edward Michaels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Mar 09, 2018 -

Sport Mazda responded

Loyal service customers almost always have a favorite Service Advisor and like yourself, many have found Donnie Larson worthy of their Trust and are happy to place their cars in his capable hands. I have not heard him called a customer service fanatic before but I am sure that he could easily fit that title. Donny works hard to warrant the trust of his customers and I am proud to have him on the Sport Mazda Service Center drive. Thank you for this kind review for Donny and I know he will appreciate it. Thank you for being our loyal customer. Jay Mealey, GM/Owner

February 10, 2018

Oil change Nick provided excellent customer service during visit. Prompt check-in and everything went as planned. This dealer provides coffee, water and wifi. Go More

by Marie1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Mar 09, 2018 -

Sport Mazda responded

Marie, Thank you for letting others know about the excellent customer service provided by Nick Radoslavov at the Sport Mazda Service Center. I have been blessed with a great group of Service Advisors who are extremely good at working with customers and technicians and providing essential information to both. As long as they work well you will always have a great experience when you visit. Thank you again for being a great customer and for the other nice things you had to say about my dealership. It is appreciated. Jay Mealey, GM/Owner

February 09, 2018

Diagnostic and repair for my check engine light The representative, Ellie, was very timely and comprehensive in explaining what was wrong and what needed to be fixed immediately and what could wait. More

by Duke2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Mar 09, 2018 -

Sport Mazda responded

Duke, Ellie Diaz is a genuine and caring person. She understands that keeping the customer informed is so important and as a service professional knows exactly what needs your attention and what can wait. Understanding when someone is on a budget does make a difference so it was great that you let her know. As long as you and Ellie are communicating, you should always know exactly how to keep your car in great condition, keeping you and your passengers safe and happy. Thank you for being our customer. It is always our pleasure for you to visit. Jay Mealey, GM/Owner

February 07, 2018

Great service service visit was an enjoyable experience. The service is quick and attentive as soon as you pull up and the surroundings are pleasant as you wait. More

by sdyonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Mar 09, 2018 -

Sport Mazda responded

Sdyonis, Thank you for letting others know of your experience at the Sport Mazda Service Center. Donny Larson is an excellent Service Advisor and I am sure that he made the visit a pleasure for you. I am glad that you enjoyed the facilities. They were designed to make the waiting time more enjoyable for our customers. The Starbucks is a little extra we throw in. Have a wonderful day and thank you so much for being our great customer. Jay Mealey, GM/Owner

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