Sport Mazda - Service Center

Integrity I believe in a business that shows integrity and professionalism in their staff. Mistakes happen but the way handled was exceptional! Good job, ver I believe in a business that shows integrity and professionalism in their staff. Mistakes happen but the way handled was exceptional! Good job, very commendable! More

Oil change and tire rotation along with some filters Honestly, I can not say enough good things about the service at Sport Mazda and Nick in particular. The waiting room is clean and comfortable and has Honestly, I can not say enough good things about the service at Sport Mazda and Nick in particular. The waiting room is clean and comfortable and has great coffee and snacks for the customers. This is more than just a notch above the competition, your team raises the bar to new heights. I couldn’t be more satisfied. Kudos! More

What a kind guy! The last few times I have been at your service this young man has been my “go to guy” he kind respectful , and knowledgeable. He never pushes me to d The last few times I have been at your service this young man has been my “go to guy” he kind respectful , and knowledgeable. He never pushes me to do or fix something I can’t afford but always tells me if it is necessary and why so that I can make the decision ! I respect his word and will not work with anyone else except Donny More

Excellent Service Nick is friendly and attentive. I was in for my 5000 mile service and he told me about the discount for the service. Thank you Nick, other dealershi Nick is friendly and attentive. I was in for my 5000 mile service and he told me about the discount for the service. Thank you Nick, other dealerships will not volunteer that information. More

A+ Service Nick was kind, pleasant and professional. The overall service experience was awesome. Kudos to the service team for getting me in and out in no time. Nick was kind, pleasant and professional. The overall service experience was awesome. Kudos to the service team for getting me in and out in no time. Thanks again Nick! More

Nothing but excellence!!!! From the moment I stepped into the dealership I was immediately greeted with a warmth and professional welcome by Ellie Diaz. She is so knowledgeable From the moment I stepped into the dealership I was immediately greeted with a warmth and professional welcome by Ellie Diaz. She is so knowledgeable about the industry that I had to ask her how long she had been working there and of course her years in the business was a direct reflection of her success. I will continue to visit Spots Mazda and most importantly I feel very comfortable referring my friends and family to experience the same treatment as I have experienced. And thank you Mr Dan General Sals manager for talking me into the new 2018 CX9 I love the concept and features of this car a lot. Will have one parked in the driveway this year. More

Nick was one step ahead. When I called to say my car battery was dead and I was waiting on a jump, Nick made sure they got me in quickly when I arrived. It wasn’t something When I called to say my car battery was dead and I was waiting on a jump, Nick made sure they got me in quickly when I arrived. It wasn’t something I could plan. More

I love Sport Mazda Nick is fantastic. I know that he will take great care of our CX-5s. He does a great job of getting us in and out as quickly as possible, but the serv Nick is fantastic. I know that he will take great care of our CX-5s. He does a great job of getting us in and out as quickly as possible, but the service center does a great job of making sure everything is done right the first time. More

Exceptional Customer service Nick is always friendly, professional, and very welcoming! He always has a smile and he is definitely one of my favorites! I always request for Justin Nick is always friendly, professional, and very welcoming! He always has a smile and he is definitely one of my favorites! I always request for Justin to work on my car because he has always been so helpful & provided me with great service over the years! Nick & Justin are always consistent & always make me feel like I’m part of the Mazda family! I also met James for the first time he was very helpful! I don’t think I will ever take my car anywhere else for service because I love this dealership so much because of the way they treat me. Everyone in the sales team is just as great! Dan & Josh are always kind to me! Thank you for always being consistent and making me feel so welcomed! Kenzo! More

Not professional I purchased my car in July 2015 at North Miami, but I live in Kissimmee, I have always serviced my car in Orlando Mazda. I purchased an extended war I purchased my car in July 2015 at North Miami, but I live in Kissimmee, I have always serviced my car in Orlando Mazda. I purchased an extended warranty and now my car has over 45k miles. Not a problem well 1 min into explaining that I may be hearing some noise and feeling something odd in the front within a matter of 3 min my problem was diagnosed and prices quoted, what ive never heard of such a quick diagnosis. Then I express I have an extended warranty and instead of saying that's great let's see if we can help you. No was pushed to the finance department. Not a problem I understand there are procedures. So once there they advise me "I" have to call to find out what my warranty is and what is covered. that because I bought in Miami, I have to call Miami. Not professional at all I had to suggest for them to call that location in Miami for me considering they represent mazda and would most likely have their number handy and call for the client...wow this was not customers service at all. No one wanted to help just brush me off. That's not the kicker. Few minutes later I get a call from I think he said his name was Mike from sales asking me if I wanted to upgrade hahaha. So I upgraded my warranty and what did it get. So i explained im not happy i may consider buying from infinity he says they are great ok thanks have a good day....Instead of saying Gil stop by my office let me see how can I help you. I was actually looking to possible buy another Mazda however this may not be the case. As I have had a poor experience. By the way I have a platinum warranty. More