Sport Mazda - Service Center

Sport Mazda responded

Joseph, Nick Radoslavov and his fellow Service Advisors are very good at diagnosing potential problems. It pays for our customers to make sure that they let them know all they can about any of their concerns when they arrive. They also check the status of all your important systems to provide you more information for planning future services. And, I know it was nice when he told you that the part (battery) was being replace under warranty. Your Service Advisors are a service customers best friends. I am very proud of all the service team, they are all specialists who make sure you receive the best customer service each and every time you visit. Thank you for your review and we are proud to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Mikey, I love hearing from a loyal service customer. Thank you so much for letting others know about Nick Radoslavov, your Service Advisor, and just what a difference he makes in your service experience. We have changed so many things this year; new facilities, added staff, service bays and equipment, new lounge and more Service Advisors, but it is really our people who make the most difference. Nick and the Service Advisor team are the ones that make your visit a success by providing essential communication between you and the Service Technicians and insuring you and your car receive the best service possible. Thank you again for being our loyal service customer. May 2018 be a great year for you and yours. Jay Mealey, GM/Owner

Sport Mazda responded

Ted, Nick and I both appreciate the nice words you wrote about his efforts to make your visit to the Sport Mazda Service Center a good one. As a loyal customer, you have seen our service team several times and no they do their best to make every visit for every customer enjoyable. They not only care for your car but try to make you as comfortable as they can while you wait. I thank you for recommending our dealership and continue to be our loyal customer. Thank you so much. Jay Mealey, GM/Owner

Sport Mazda responded

Svihula, It was nice to read about Nick Radoslavov, your Service Advisor, in such glowing terms. He is an exceptional individual and as you have found, a person you can TRUST. It is so nice to have the fine group of Service Advisors at Sport Mazda and I am proud of each and every one of them. I know that Nick will be so happy to read all of the wonderful things that you had to say about the service experience he provided. Customer recognition always makes our staff want to be even better for the next customer. I thank you for being our customer and a valued member of our Sport Mazda family. Have a Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

Angel, It is always our pleasure to serve our great customers and try to make every visit enjoyable and comfortable. I am proud of my Service Advisors, like Nick Radoslavov, your SA. He and his fellow advisors are the friendliest people you could ever want to meet and have a genuine desire to make sure you and your car receive the best service possible. I want to thank you for the kind words you wrote and tell you that they are greatly appreciated by us all. Glad you are our great customer. Please take our wishes with you for a Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

Kett, I really appreciate your review. You know one of the main reasons why I am so happy we built our brand new facilities is that we can handle so many more cars in our service area. With the size has come more staff and state-of-the-art equipment that gives us more capabilities. It allows us to assist customers with those unexpected repairs or visits to the service department. With the great Service Advisors, like Ellie Diaz, our customers should feel very confident that they will receive the best service possible at Sport Mazda. Thank you again for the review. So glad to have you as a customer. Jay Mealey, GM/Owner

Sport Mazda responded

Sonia Vega, I am grateful to great customers, like yourself, that can see the support she received from our entire Service Team and appreciates it. Almost as much as we appreciate you. I know that we will do everything we can to make sure that the 28 mile drive to Sport Mazda will always be worth it. Thank you so much for the kind comments and for letting others know about your service visit to our dealership. Our reputation comes from our wonderful customers. I thank you for being our wonderful customer. Please have a great Holiday Season. Jay Mealey, GM/Owner

Sport Mazda responded

Rafael, Thank you so much for your business and for writing a review for the Service Department. This year, our new facilities have at last allowed us to provide the type of environment for our customers that they deserve. Comfortable with features such as Starbucks coffee and a wall of TVs to make waiting enjoyable. Thank you so much for being our customer and we will always be here to make sure you received the best Mazda service available. Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you, it was very nice what you wrote about Nick Radoslavov and the importance he has played in your experience at Sport Mazda. Some people may have never Nick and don't know that he is one of our great team of Service Advisors. To owners this team of people make sure that you and your car are well taken care of each and every time you visit and are who makes sure service is right and on-time. They also do a lot of communicating with you to make sure you know what is going on at all times. They all do a fantastic job and I am so appreciative of what you wrote in your review. Thank you again and I am grateful still for the recommendation for Nick and our Service Department. Happy to have you in our owner family. Jay Mealey, GM/Owner

Sport Mazda responded

EMcMillan, It sounds like a routine service that went well for you. I hope you had the time to enjoy our comfortable waiting area and the refreshments provided. While you were waiting a lot was going on behind the scenes to make sure your car was fixed, inspected and delivered to the service drive along with a Full Circle Report that you could use with your Service Advisors assistance to plan your future visit and to know the status of your major automotive systems. We are very happy to have you as our customer and we are always trying to get even better for our valuable customers, like yourself. Thank you for your review and for being our customer. Jay Mealey, GM/Owner