Sport Mazda - Service Center

Sport Mazda responded

Thank you for the kind review and for the nice words you had to say about Stephen Mendez, and for telling others of your experience at Sport Mazda. When I say that our staff cares about our customers, I really mean it. Our job is easily defined, "LISTEN to what the customer wants and needs, and then do everything you can to get them WHAT THEY WANT." It sounds like Stephen did just that for you. I am proud of Stephen and the rest of the Service Team. Thank you for being our customer. I am so happy to have someone like yourself in our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Glo, It is always nice to read a review on my great Service Team. I am proud of the group of Service Advisors that I have here at Sport Mazda. They are essential in making sure that all customer concerns are communicated clearly to the service techs and their knowledge of the customer and cars history make them invaluable. Nick is one of the best and I know he appreciates this review. It makes me very happy that he has earned your Trust and I appreciate so much your comments. Customers like yourself make the dealership even better. So glad you are in the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Aria, Most people do not enjoy the time they spend at a car dealership's service department. When we designed our new location, we made sure that we had a comfortable and enjoyable place for our customers. It is what you deserve from us and we want our wonderful customers to enjoy their visit. It sounds like we were a hit with you and we were happy to provide it for you. Customer and Family-Friendly is what we want to be. Plus great Service Advisors like Nick Radoslavov really make sure that you and your car both get the service you deserve. Thanks again. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your review and for telling others about your visit to our Sport Mazda service department. Nick Radoslavov is a professional and makes sure everything that is done for you is done with care and understanding how important your car is to you. So glad you had a successful and enjoyable visit and so happy you are our customer. Thank you so much. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for the kind review. It sounds like you are one of our loyal customers from the words you wrote. You made Ellie seem like an old friend and to be honest with you, that is what she is to so many. Helpful and always smiling and so friendly to everyone. She makes you feel comfortable and you trust that she is doing everything she can to take care of you. That is Ellie and she is one of the reasons so many customers enjoy their visit to our new service facility. Thank you again and I am so happy you wrote. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your kind comments about your recent service visit to Sport Mazda. Stephen Mendez is an excellent Service Advisors and, like his fellow SA's he makes sure his customer gets the best service he can provide. These special people know so much about your cars that they can often make sure that little additional things are done that may extend the life of your vehicle. They are all friendly, professional and caring individuals and I am especially proud of my service team. Thank you for your complements. We appreciate great customers like yourself. Jay Mealey, GM/Owner

Sport Mazda responded

Chris, you don't have to say a lot. I understand that bringing your car in for service is the most exciting thing to do, but I appreciate the 5 stars for Stephen Mendez, your Service Advisor and my dealership. Actually I was very proud of the, ALL WENT WELL. Thank you for your review and I am proud to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Flo, Thank you very much for the kind words about your visit to our service department. I don't think it can be said any better. Friendly and efficient service from friendly and professional Service Advisors. I am very happy that you enjoyed our waiting area and amenities. I am so proud of the comfortable and enjoyable lounge that we now provide for our very deserving customers. Once again, thank you for your review and I wish you years of safe and happy motoring. Jay Mealey, GM/Owner

Sport Mazda responded

Jill, I love to hear from loyal customers like yourself. You said some pretty nice things about my dealership. My staff and I appreciate it very much and will always endeavor to live up to your expectations. Our customers deserve that from us. Honesty, efficiency, and the friendliest staff around. Thank you and our other loyal customers who have given us a wonderful reputation. We owe you our best. Jay Mealey, GM/Owner

Sport Mazda responded

Krlos, It really is true that our Service Advisors are your best friends at the dealership. Like Ellie, they anticipate their customers needs, because they check your cars history before you get here. Once you know them, it is so easy to put your car in their hands and relax in the new lounge area. I thank you so much for the comments you made and for the very nice things you said about Ellie Diaz. I am so proud of my Service Advisors and the care they show for our customers. I will always make sure we have the friendliest and most professional Service Team. So glad you are our customer. Jay Mealey, GM/Owner