Sport Mazda - Service Center

Sport Mazda responded

Tammy, Thank you for taking the time to write a review for us. Stephen Mendez and a fantastic Service Advisor and like the rest of his team, makes sure that you are kept informed throughout your service visit and that the concerns you had were taken care of by the service techs. I really appreciate that you think enough of us to recommend Sport Mazda to others. It is our wonderful customers, like yourself, that give us our excellent reputation. Thank you for being our customer and we are so happy to have you as a member of our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Simon, I am sorry to hear about the unfortunate delay in your service but so glad that everything worked out well for you. Nick and the rest of the great service team make sure that their customers know exactly where your car is at all times and do their best to insure each step is completed quickly but accurately, and that you are kept up-to-date. Thank you for the kind comments about Nick and the new Sport Mazda service facility. We think it is well deserved for our many loyal customers. Thank you again. Jay Mealey, GM/Owner

Sport Mazda responded

We are proud to be your favorite dealer and will do everything we can to live up to the confidence you have placed in our service department. Thank you for letting others know about your experience at Sport Mazda. I am proud to have you as one of our loyal customers and a member of our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for the nice comments on our service team and your recent visit. I am always so proud when customers say that their experience was so friendly and helpful. Service is always the most important product at Sport Mazda and insuring that customer and car are properly cared for with no pressure or hassle. We know that many customers come to the dealership for specific services they want. It is guys like Nick Radoslavov, your service advisor that make sure you leave with all the information you need to plan future visits, insuring that you and your car remain safe and happy. Thank you again for your review and so glad you are our customer. Jay Mealey, GM/Owner

Sport Mazda responded

And, we thank you for giving us another chance to change your opinion of us. I would certainly love to say that we are perfect, every time, but that is just not so. With the volume of business we do at our new Sport Mazda facility, we may disappoint a customer. From the number of reviews we have received, I am glad to say that it is not often. I am especially proud of the service team under Donny Larson, Service Manager. A Sport Mazda veteran, he and his great team, like Nick Radoslavov, your service advisor, are friendly and professional and really take pride in doing a great job for each and every customer. I am so glad you returned and I thank you so much for your review. Proud to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Virginia, I could not ask for a better review than this. Our entire service team, like Stephen Mendez, your service advisor, really like making sure their customers received their best and leave happy and satisfied. It sounds like we did just that during your visit. Thank you so much for letting others know and for saying such kind things about our Sport Mazda Service Department. Grateful to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your review. I am so glad that Ellie Diaz made sure that you were taking care of at our Service Department. Sometimes waiting for parts becomes a necessity, but not often now that we have a large new facility. We always work quickly to make sure we get the parts quickly so that you are back safely on the road. I am glad we were able to take care of you and thank you so much for recommending Sport Mazda. Glad you are our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Barbara and Lauren, Just wanted you to know that we also feel Blessed to have you as our customers. Ellie is a warm and friendly person who just wants to make sure that her customers enjoy their visit and that she does everything she can to make sure you and your car leave happy. Honest and friendly are good words to describe her. I am so happy you are enjoying the new facilities we have for our service customers and am please to say it because of loyal customers like yourselves that have made it possible. So glad to have you as a member of our Sport Mazda family. Wish you many years of safe and happy driving. Jay Mealey, GM/Owner

Sport Mazda responded

I cannot tell you how much Nick Radoslavov and I appreciate your wonderful review. Loyal customers like yourself are the heart of the Sport Mazda family. You Trust us enough to bring your cars to us for service, and, we care enough to make sure we provide the service you deserve. I believe that I have the best service team around and it all starts and ends for you, the customer, with your Service Advisors. Nick always does an exceptional job and I am so glad that you had the opportunity to work with him. You should go back to him when you return because after reading your review, I can guarantee you he will make sure you have another incredible service. Nothing makes a person even better than knowing they are appreciated. Thank you so much for being a loyal member of our Sport Mazda family. Jay Mealey, GM/Owner