Sport Mazda - Service Center

Sport Mazda responded

Christopher, Really enjoyed reading your review. We have found that if we do a good job of coordinating before you arrive, it makes the visit so much easier and faster. Our Service Advisor, like your Ellie Diaz, do a fantastic job of getting all the information they can from you and then making sure that the service technicians are well briefed when they receive your car. It never stops, the communication between tech and advisor, during the entire visit so that everyone is kept informed. I am proud of my service team and our many loyal service customers who feel like you, that they will always come back to Sport Mazda for service. Thank you again and especially for your kind recommendation. So glad you are a member of the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Tyler, I am always happy to hear from a loyal service customer. It is customers like yourself that have made such a wonderful reputation for my dealership and I very much appreciate your kind words. I apologize for the appointment situation but am confident our fantastic service advisors, like Stephen Mendez, will always do the utmost to make sure you are not inconvenienced. Thank you for the TRUST you have in Sport Mazda. We are grateful to have you as our customer and member of the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

On behalf of your Sport Mazda family, I am proud that we have continued to look after your needs and can be flexible enough and caring enough to find a solution that works for your situation. Sport Mazda is so much about relationships. I honestly believe that the we have attracted the finest automotive team ever who continue to make a build trusting relationships with our customers every single day. The goal that we try to live by each day is to always provide each and every customer the service they deserve and should expect. Thank you so much for being such a loyal member of the Sport Mazda family. Proud to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

And a long as you keep coming, we will be doing everything we can to make it even better for you on your next visit. We have made incredible changes in people, facilities, services and amenities for our customers comfort and enjoyment. And we made them because of the support of our loyal customers, just like yourself, who have made us so successful. I want to thank you for your kind comments about Ellie, a super service advisor, and your commitment to this dealership. I am proud to have you as a customer and a loyal member of our Sport Mazda family. Thank you so much!! Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your review. I agree with you that the Service Team does an excellent job and Nick Radoslavov is certainly one of the best Service Advisors around. I really appreciate the nice comments on the dealership and we are so happy to have you as a loyal Sport Mazda customer. Thank you for recommending us to others and we are so proud to have you as a member of our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Manny, Thank you for the kind review. Nick Radoslavov does a wonderful job and I know he will appreciate reading your kind comments. I am proud of the new location and the high quality of the service facilities that have been provided. It is especially better for our customers who now have a wonderful new service lounge with everything to make their visits comfortable and enjoyable, from entertainment to Starbucks coffee. Thank you again for coming to Sport Mazda for your service. So glad you are in our family. Jay Mealey, GM/Owner

Sport Mazda responded

I am so happy to hear from loyal customers like yourself. I am especially proud of the new facilities that allow us to provide the absolutely best service in town for our deserving customers. While at our old location, we could only have the best service team, we now have everything to make our customers have an enjoyable visit each and every time. Thank you for your kind compliments for Ellie and Reina, the Service Advisors are really the key to our customers satisfaction. Thank you again and happy to have you in our family. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your kind review. We are so happy that our new service area has been received so well. We knew our customers deserved it for being so loyal, even when they had to come to our not so comfortable facility at our previous location. I am so happy to hear that you enjoyed our facility and that our service team, especially Reina Salazar, made the visit a nice one for you. Thanks again, and we are so glad you are our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Tony, Service Advisors like Ellie and Nick make all the difference to our customers. They are your representatives on the shop floor and make sure both you and your car are properly cared for. Based on an average day each of the service advisors are handling multiple cars and customers, some for immediate service, others that may be in the shop longer for various reasons. Keeping track, communicating with all parties, handling paperwork, and answering questions and coordinating, I am so proud of the work they do to make sure our customers receive the best service we can provide. I want to thank you for your kind review for Nick and Ellie. Thank you for being our customer and we will "Continue the good works!" Glad you are in our family. Jay Mealey, GM/Owner