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Sport Mazda - Service Center

Orlando, FL

4.8
2,682 Reviews

2,682 Reviews of Sport Mazda - Service Center

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May 20, 2016

Easy and stress free Had to bring my CX-5 in. I had a loaner very quickly while they worked on the car. It took almost 2 weeks because there was a transmission issue but t More

by PianoRob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
May 19, 2016

Outstanding service always Once again, Ellie helped me smoothly and quickly through an auto situation. This time, I needed to come in for an emergency, and Ellie helped me corr More

by LacyAmoeba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
May 19, 2016 -

Sport Mazda responded

So happy that we were able to help you in your time of need. Ellie is a great service advisor and I am sure she did everything she could to take the pressure off you and make sure you were taken care of. And I am sure it was with a smile on her face. You are so right and I want to thank you so much for being our customer and caring enough to let others know about your experience. It takes great customers like yourself to make a great dealership. Thank you for being our great customer. Jay Mealey, GM/Owner

May 14, 2016

Great Service After taking my car into a couple of independent mechanics after my ABS light popped up on my dashboard and paying multiple times to have the issue lo More

by AnnaD234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
May 12, 2016

Car maintenance I come to this dealership to get my car serviced all the time. Rob Nestor is really great. He was quick, courteous and got me in and out. I've never h More

by Vivi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
May 12, 2016

Service is top notch! I continue to take my car to the sport Mazda dealership service department over closer independent places because I know that I will get great persona More

by Matt sites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
May 12, 2016

First Service for son's new Mazda Experience was good. Easy appointment and lots of notice and reminders of appointment. All went smoothly and service was done including a couple of it More

by malldoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bowers, Donny Larson, Pedro Blanco
May 08, 2016

It was our best service visit to date My experience was very good,Rob has a very good personality ,he seems to have that quality where he is serious , also funny at the same time. I also a More

by Isabel, Philly Girl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I usually have Donnie, who also has great personality., Rob Nestor
May 07, 2016

Good first service I had to bring my brand-new Mazda6 in for some added features that I purchased with my vehicle. The negative only thing I would say is that when I dr More

by SHECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
May 10, 2016 -

Sport Mazda responded

Thank you for your review. It is great to know when we are doing something right, but it is important to know those things we can do better. The service drive is a most important place for us because that is where the service begins and ends. In order to make sure our customers and their cars receive the best service, our service advisors move quickly and often between the service drive and the service bays where they communicate with the technicians. I promise you that if you were not met immediately, it was only because it was an extremely busy day. Still, because it was important to you, and have asked the Service Manager to take relook at the manning needs for the service drive and determine whether additional support is needed now. Thank you again for being our customer and for letting us know what we do right. It did turn out to be a good start for you and I promise it will only get better. Jay Mealey, GM/Owner

May 04, 2016

Satisfied customer The staff was very professional. Robert was very customer service driven. The staff did a thorough job of taking care of my maintenance needs! Impress More

by Midnight16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
May 04, 2016 -

Sport Mazda responded

Thank you. I was happy to read that Rob Nestor showed you the customer service that you deserve. He is an excellent service advisor and one of the reasons that so many of our customers, like yourself, are impressed with the level of excellence they receive. We look forward to a long and mutually rewarding relationship with you and your car and are so happy to have you as our customer. Jay Mealey, GM/Owner

May 03, 2016

Always great experience! Whether Donnelly or Ellie, I always have a great experience with this dealership. The service department is on point. They take care of everything w More

by BrandonT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Ellie Diaz
May 04, 2016 -

Sport Mazda responded

It is so nice to hear from a happy customer. You are right. Donny and Ellie are top notch service advisors and the key to making a service visit successful and enjoyable. Our Service team just gets better and better each day and I thank you for letting us and others know about your experience. So glad you are our customer. Jay Mealey, GM/owner

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