Sport Mazda - Service Center

Had a bad experience with service, Paul service advisor took care of the issue expeditiously and made me honestly feel like he gave his very best and appreciate him. Somebody give that man a raise lol than took care of the issue expeditiously and made me honestly feel like he gave his very best and appreciate him. Somebody give that man a raise lol thank you Paul you rock! More

Great setvice dept, always professional and courteus. I like that they make the maintenance visit semi-interactive I like that they make the maintenance visit semi-interactive More

Everyone at Sport Mazda was friendly and professional. 11/10 service! Best Mazda dealership ever. 11/10 service! Best Mazda dealership ever. More

always a little more. keeps you updated with texts and video. free wifi and treats keeps you updated with texts and video. free wifi and treats More

Mr. J. Colon in the Service Dept. did an excellent job in having my car serviced and in a professional manner informed me of needed maintenance and options. I'm also grateful to find my car clean and washed. having my car serviced and in a professional manner informed me of needed maintenance and options. I'm also grateful to find my car clean and washed. Thank you. More

Came in to Sports Mazda South for a oil chance, I desired to ask about trading my car, and George assisted me, I am extremely satisfied with his knowledge of sale, and I left Mazda with the car I love, I’m s to ask about trading my car, and George assisted me, I am extremely satisfied with his knowledge of sale, and I left Mazda with the car I love, I’m so Goerge took the time to walk me through this process with out any pressure More

Sasha did a great job of taking care of my first service on my 2023 CX5. on my 2023 CX5. More

I wanted to share my disappointment with my recent attempt at using the Sport Mazda South service department. I brought my car in (August 15, 2023) for an oil change and to have the AC drain line cle attempt at using the Sport Mazda South service department. I brought my car in (August 15, 2023) for an oil change and to have the AC drain line cleared. While speaking with the service advisor I was told that they needed to charge me a diagnostic fee of $165 and then it would be another $175 to actually clear the line, so it was probably going to be over $300 for the service which probably would have taken all of 30 minutes. I did manage to get the advisor to agree to not perform the diagnostic as you guys had cleared the line for me earlier this year and I was sure that was the issue, but she said it was still going to be about $175 again for a service which probably would have taken all of 30 minutes. What is really frustrating is she didn't seem to care whether I had the work done or not, didn't bother to see if there was anything she could do to get the price down. We bought the CX9 from you guys (before you moved) and have always tried to bring it to you for service. Unfortunately, this wasn't my first negative experience with this service department, but it will be my last. For reference I dropped my CX9 off at a local mechanic and he was able to clean and clear the ac drain line and sunroof drain lines for $110. More

The service department was absolutely amazing. The staff’s customer service was outstanding. The mechanic explained everything in detail through video which I loved. My car was in and out in about The staff’s customer service was outstanding. The mechanic explained everything in detail through video which I loved. My car was in and out in about 3 hours. Great experience. More

This was my second service visit. I asked for Sasha again and was not disappointed. She greeted me with a friendly smile as usual. She wrote down all my concerns and then read them I asked for Sasha again and was not disappointed. She greeted me with a friendly smile as usual. She wrote down all my concerns and then read them back for accuracy. She texted me while I was waiting with a number to contact her if I had any questions. One of my concerns was the AC. She brought Jesus, the Tech that was working on my vehicle out and he explained what he had done and what he needed to do about the AC. They both came back again, and Jesus said once he had looked closer at the AC he would need to spend another 45 minutes doing some things (forgot the technical part) and asked if I had time for him to do it. I said yes and off he went. I received two short videos from Jesus explaining what he had done. Sasha texted me the service was complete, and they had washed the car. I went to her desk, where she reviewed everything on the RO with me. Got in my RX-9, turned the AC on and all has been good ever since. Both did a great job keeping me in the loop throughout the service. More