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2,561 Reviews of Sport Mazda - Service Center
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September 02, 2012
This was my second trip to Sport Mazda for service on my car and I wasn't disappointed. Even though they were obviously swamped with customers Brian made sure to take his time talking to me. He also worked car and I wasn't disappointed. Even though they were obviously swamped with customers Brian made sure to take his time talking to me. He also worked with me to make sure the quote I received last time I was at Mazda was the price on the invoice. Not many people would do that. It shows how much Sport Mazda actually cares for their customers, not just their bottom line. More
by danieldansby
Helpful August 31, 2012
I took my 2012 Mazda 3 in for an oil change and tire rotation, but I also had lost sound from the system in my car. After a while (during which Brian twice updated me on what was happening), the servic rotation, but I also had lost sound from the system in my car. After a while (during which Brian twice updated me on what was happening), the service man who actually worked on my car came into the waiting area and explained to me what he had done to try to diagnose the problem and admitted that he was unable to figure out what the issue was. After literally taking apart the sound system and finding nothing "wrong", they decided to order a new radio for my car. Ironically, when the old radio was put back in, it worked again! Nevertheless, Brian told me they would install the new radio as soon as it arrived at the shop. The great part of all of this is that because it took a while to try to figure out what the problem with the sound system was, Brian waived the charge for the tire rotation (the oil change was already free because of a promotional offer). Ironically, I kind of expected to be charged extra for something to make up for the free oil change - it's a cynical way of thinking, I know, but that has been my experience in the past (with other repair shops, especially at dealerships). So, of course I was extremely happy with the service I received, and with the honest, forthright manner in which the situation was handled. The new radio arrived at the shop less than a week after my initial visit, and Brian called to let me know it was on hand and could be installed whenever it was convenient for me. I took my car in the next afternoon, and I was in and out in less than an hour with the new radio installed. More
by UNCBrat83
August 25, 2012
My wife and I are very happy with the overall customer service we received at Don Mealy sport Mazda. My appointment was at 12:00 but it was easier for me to be there at 09:30 and Donny made sure he fit me service we received at Don Mealy sport Mazda. My appointment was at 12:00 but it was easier for me to be there at 09:30 and Donny made sure he fit me in , although they were busy. And to top it off my car was returned quickly and everything was explained thouroghly and I was even greeted by the sales team that sold me my car. It was awesome! More
by Bach566
Employees Worked With
Donny and Dan., Donny Larson
August 04, 2012
Service was finished quickly. Was told it would take 60-90 minutes and was out in less than 60. Service order was written quickly and efficiently. Waiting area was comfortable and the lady at the cashie 60-90 minutes and was out in less than 60. Service order was written quickly and efficiently. Waiting area was comfortable and the lady at the cashier was very friendly and pleasant. All in all a good first experience in their service department. Vehicle was purchased here as well. Beth was friendly, helpful and not at all pushy. My vehicle had to be located elsewhere and transported. Which was done within a reasonable amount of time. The purchase process was fairly quick and easy. Especially considering they got me a better interest rate than I came in pre-approved with. More
by Diazp
Employees Worked With
Beth Alvarez, Donny Larson
July 28, 2012
very scary situation, engine with no oil. Donne, Sullie and Jose took care of me. thanks, greatly appreciated. I've been going for 9years & plan to continue to go to Sport Mazda. and Jose took care of me. thanks, greatly appreciated. I've been going for 9years & plan to continue to go to Sport Mazda. More
by josepf1
Employees Worked With
Sullie/Jose, Donny Larson
July 26, 2012
Time spend waiting for car service was less than a drive up at Walmart or Tire Kingdom. Labor too price.... ,should be less on labor also so part are to much to pay for .but overall great service can not t up at Walmart or Tire Kingdom. Labor too price.... ,should be less on labor also so part are to much to pay for .but overall great service can not trade that at least i would not. You should add your mechanic for evaluation,great job. More
by merilawalter
Employees Worked With
Larson,Donny, Donny Larson
July 25, 2012
Enjoy coming to this dealership because of the people that work there. Everybody is polite and a pleassure to deal with. Thank you for the great service. that work there. Everybody is polite and a pleassure to deal with. Thank you for the great service. More
by KenKlosterman
Employees Worked With
Donny Larson
July 15, 2012
Donny and Sollie (mechanic) hav e always and continue to take care of my car and me. t They explain fully what is wrong, how it will be fixed and at what cost . No surprises. take care of my car and me. t They explain fully what is wrong, how it will be fixed and at what cost . No surprises. More
by manhatt05
Employees Worked With
Donny Larson
July 12, 2012
I have been coming to Sport Mazda for 4 years. I have always had professional, honest and efficient service from all. Donny has been a wonderful addition to the service department. He has great customer always had professional, honest and efficient service from all. Donny has been a wonderful addition to the service department. He has great customer service skills. Always greeting you with a smile no matter how busy he is. He also makes sure all your needs are addressed and resolved before leaving with your vehicle. He is very attentive and patient. Sollie has been working on my car for years. He is a wonderful mechanic and explains fully to the customer what the issue is and how it was resolved. I would highly recommend this dealership and these individuals highly. More
by manhatt05
Employees Worked With
Donny and Sollie, Donny Larson
July 06, 2012
After several bad experiences with another local dealership, I am very pleased to say that my service experience here was top notch. I was in and out quickly, service options were discussed and pric dealership, I am very pleased to say that my service experience here was top notch. I was in and out quickly, service options were discussed and price was great. I have been helped by Donny in past visits as well so I must say "great job and thanks" to the staff at Sport Mazda. More
by tkorff
Employees Worked With
Donny Larson
