Spreen Honda Loma Linda

Very happy customer Great customer service as always. I was in and out and didn’t even have an appointment. Definitely continue to go back for service. I highly recommend Great customer service as always. I was in and out and didn’t even have an appointment. Definitely continue to go back for service. I highly recommend Spreen Honda to everyone. More

Great Service The service is great, however, my car was returned with water all over the passenger side from front to back and the hood and front window were not to The service is great, however, my car was returned with water all over the passenger side from front to back and the hood and front window were not touched. Please ask the customer if they would like their car washed. More

Great service The person that helped me with the service on my car was very professional and courteous and got the job done this is Who I hope to work with in th The person that helped me with the service on my car was very professional and courteous and got the job done this is Who I hope to work with in the future with my car.on 11/2019 More

I had a flat tire. It wouldn't be repaired. Bought a new 1 Replaced my flat tire without an appointment. Gave directions to nearby restaurants. Shuttle driver drove me to a Taco Bell drive thru for lunch. Replaced my flat tire without an appointment. Gave directions to nearby restaurants. Shuttle driver drove me to a Taco Bell drive thru for lunch. Clean waiting room with T.V. More

The best service, thank you My second time coming to Spreen Honda for an oil change. Both experiences have been awesome. The people here are very professional and friendly. Excel My second time coming to Spreen Honda for an oil change. Both experiences have been awesome. The people here are very professional and friendly. Excellent service, thank you Spreen Honda. More

Fast processing for Honda Care I came in with a cracked rim due to a road hazard. Johnny was great in letting me know that the incident was partially covered by the Honda Care Road I came in with a cracked rim due to a road hazard. Johnny was great in letting me know that the incident was partially covered by the Honda Care Road Hazard Warranty. The tire was covered for a free replacement. Johnny let me know my options for the rim since it wasn’t covered. I sourced the rim myself and came back in for a covered tire replacement and install. No pressure to get the rim with Honda. I saved money and it was a smooth repair process. More

Oil Change and Shift knob recall review Danny took good care of me and my Honda CRV. Though I was late for my 10:30 Appointment I was well taken care of. The time frame was excellent. And t Danny took good care of me and my Honda CRV. Though I was late for my 10:30 Appointment I was well taken care of. The time frame was excellent. And the free coffee and wifi was a good help. More

. 30,000 checkout oil/filer replaced, brake & transmission fluid replaced. All new front/rear brakes. All was done in 3 hours. Thank you. Excellent friendly service. oil/filer replaced, brake & transmission fluid replaced. All new front/rear brakes. All was done in 3 hours. Thank you. Excellent friendly service. I have had Sebastian in the past.Thank you More

The car had a few issues The service was good but the car’s salesman was not and I would of liked for the car to be fully serviced before I purchased the vehicle and I also di The service was good but the car’s salesman was not and I would of liked for the car to be fully serviced before I purchased the vehicle and I also did not receive new replacements parts More

Good customer service, bad communication to porter I went in for an oil change and tire rotation on 10/31/19 evening, greeted by Ric. I was told that it would be 1 hour total (oil change, tire rotation I went in for an oil change and tire rotation on 10/31/19 evening, greeted by Ric. I was told that it would be 1 hour total (oil change, tire rotation, multi-point inspection and complimentary car wash) for my car to be done, not a huge deal. An hour passes by and my husband asks if the car is almost done, Ric says he'd go check on it and leaves. He comes back a few minutes later with an unhappy look on his face and apologizes and explains that the porter that took my car parked it in the place for the cars to be serviced the next day. My car hadn't even been touched in the hour that we waited. He then proceeds to tell us my key was locked in an office that the woman already left for the day and needed to contact a manager if the key he had to the office did not work. Waited around 5 more minutes for Ric to come back and tell us they'd be starting my car immediately and the service would be free of charge due to my inconvenience. 20 minutes later they pull my car up and Ric apologizes again for the inconvenience. My car was also not washed as we were told it was complimentary in the first place, but Ric said we could come back and get a free premium wash. Ric had excellent customer service by apologizing for his employee's mistake and even though it was a long wait, I appreciate the service he gave us. More