Spreen Honda Loma Linda

friending people and fast service. I have always service my care at Spring Honda and never had any issues with them. I would recommend Spreen Honda to anyone. I have always service my care at Spring Honda and never had any issues with them. I would recommend Spreen Honda to anyone. More

Oil Change I liked the way that Jesse explained everything to me. The things that needed to be done now and later. He took the time to show me the type oil that I liked the way that Jesse explained everything to me. The things that needed to be done now and later. He took the time to show me the type oil that is needed for my car. Jesse was just awesome!!! More

Amazing staff I drive 34 miles to go to this dealership even though I have one in my town ! I will continue my business with Spreen Honda they have been so helpful I drive 34 miles to go to this dealership even though I have one in my town ! I will continue my business with Spreen Honda they have been so helpful and really look out for the customer they consider your budget and finances and offer you great deals ! Also the Staff is amazing ! So professional and kind ! More

Easy and well explained The staff is very nice and helpful. The person who took care of me explained everything well and was helpful. Time waited was not bad. Also they washe The staff is very nice and helpful. The person who took care of me explained everything well and was helpful. Time waited was not bad. Also they washed my car. More

Nice and quick I always get an honest assessment on my car. The service is great and the service persons also. The service area is clean and drinks are available. I always get an honest assessment on my car. The service is great and the service persons also. The service area is clean and drinks are available. More

Fast and friendly employees Employees were very helpful and friendly And fast to help . The wait was not that much in 45 min in and out and going . Will go back for my car serv Employees were very helpful and friendly And fast to help . The wait was not that much in 45 min in and out and going . Will go back for my car service again More

Great experience Took my car for an oil change staff was polite and professional. Service was also fast I would recommend everyone here for service they did a great jo Took my car for an oil change staff was polite and professional. Service was also fast I would recommend everyone here for service they did a great job on my car. More

Quick and Easy! This was not my first time purchasing a vehicle, but it was definitely the quickest, easiest, and least stressful of them all. Elena and Stacy (I hope This was not my first time purchasing a vehicle, but it was definitely the quickest, easiest, and least stressful of them all. Elena and Stacy (I hope I spelled that right) were both amazing! It was a great experience and I am beyond happy with my purchase. More

Excellent customer service for oil change Went in without an appointment and was very considerable wait time with the amount of people that were there. They put a rush on the car because they Went in without an appointment and was very considerable wait time with the amount of people that were there. They put a rush on the car because they knew I was waiting in the lobby. Very great friendly workers that specialize in customer service. More

Technically Reliable I have been using this Spreen Honda for almost 10 years on my current Accord. Once in a while there can be issues; long waits, car left dirty (grease, I have been using this Spreen Honda for almost 10 years on my current Accord. Once in a while there can be issues; long waits, car left dirty (grease, etc.), complementary wash not done at end of service and even something broken. Rachelle has been my service adviser the past few times and she always does her best to remedy any situations that may arise. She is a very courteous and kind rep and usually she is able to overcome any issues that may arise that is out of her hands and she had no part of causing (such as techs or service employees). I have been a little worried about bringing my car in because of some issues in the past couple of years (again, caused by service personnel and NOT my adviser). This time, things went so smoothly... I was given a loaner so I didn't have to wait around for 4-5 hours. Rachelle made things affordable and verified what was necessary. She was thorough and paid attention to my requests and answered my questions well. I have always trusted Spreen Honda but a year ago may have given 4 stars but this time it is a 5 star rating for sure due specifically to Rachelle's more than just professionalism but her care and concern for me as a customer and her kindness as a human being. I didn't receive the complementary car wash at the end of service even though I tried to verify with the cashier. Many of the non-technician service employees need to be more thorough and trained how to interact with customers better. The guys that bring up the cars can be vague and impersonal and disregard you completely. Regardless of this, I still rate the service a 5 because of Rachelle. More