183 Reviews of Jim Schultz
November 22, 2023
Horrible service. Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it when signing in. When vehicle was done they still did not do oil change so had to wait even longer, my spouse took it in so when charged $180 didn't realize that was not the normal oil change cost. Then when they did oil change charged another $60! Best they could do was give 10 off... the inspection they didn't even know why the engine light was on just gave a guess. The principle was we did not ask for that service at all, we wanted an oil change. We got the vehicle in late with 0% oil life so already figured the light was on because we needed the oil change. We have been loyal customers for over 11 years so this is very disappointing they scammed us this visit and refusing to make it right! We did not want the inspection at all!! They definitely lost our business we will not be returning. More
Other Employees Tagged: Matt Humphrey, Rachelle Roberts, Johnny Torrez, Jesse Mendoza
September 18, 2023
Quick and friendly service. My first oil change was done in less than 30 minutes. My first oil change was done in less than 30 minutes. More
Other Employees Tagged: Rachelle Roberts, Johnny Torrez, Jesse Mendoza , Sebastian Peronace
August 09, 2023
My review has not changed even with the new faces I see your customer service exceeds my expectation you broke the number scale with your excellent customer service your customer service exceeds my expectation you broke the number scale with your excellent customer service More
Other Employees Tagged: Steve Dockery, Daniel Martinez, Carina Lopez, Johnny Torrez, Jesse Mendoza, Jim Sanchez, Adrian Paredes , Jose Montejano, Sebastian Peronace, Patrick service department 5
August 09, 2023
Love the service from customer to fixing my car up and they are fast here they are fast here More
Other Employees Tagged: Rachelle Roberts, Johnny Torrez, Jesse Mendoza , Sebastian Peronace
July 20, 2023
My experience at Spreen is always smooth and educational! Really appreciate you all! Thank you for everything! Really appreciate you all! Thank you for everything! More
Other Employees Tagged: Rachelle Roberts, Johnny Torrez, Jesse Mendoza , Sebastian Peronace
July 12, 2023
I have always received excellent and courteous service from customer service as well as the service dept. Thank you from customer service as well as the service dept. Thank you More
Other Employees Tagged: Rachelle Roberts, Johnny Torrez, Jesse Mendoza , Sebastian Peronace
June 27, 2023
I had a great experience at Spreen Honda. My wait time was surprisingly short from the 2 hr wait time they said it would take for an oil changed My wait time was surprisingly short from the 2 hr wait time they said it would take for an oil changed More
Other Employees Tagged: Rachelle Roberts, Johnny Torrez, Jesse Mendoza , Sebastian Peronace
June 07, 2023
SPREEN HONDA is a great dealer. Amazing customer service every time I go get my car serviced. Amazing customer service every time I go get my car serviced. More
Other Employees Tagged: Rachelle Roberts, Johnny Torrez, Jesse Mendoza , Sebastian Peronace
June 06, 2023
Was told I needed rear brakes so I went and bought some took them off and I had over half a pad on both pads front and rear. Every time I come in for service you tell me something I don’t need. Stop scammi took them off and I had over half a pad on both pads front and rear. Every time I come in for service you tell me something I don’t need. Stop scamming me. More
Other Employees Tagged: Matt Humphrey, Rachelle Roberts, Johnny Torrez, Jesse Mendoza , Sebastian Peronace, Glenn Weynschenk, Mario Cabrera