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Spreen Honda Loma Linda - Service Center

Loma Linda, CA

4.3
2,105 Reviews

2,105 Reviews of Spreen Honda Loma Linda - Service Center

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June 25, 2020

You don’t want a review from me. Believe me. Because if I do it won’t be pretty. Is that enough words yet? no More

by SZBINDEN7
Recommend Dealer
No
Employees Worked With
Jul 13, 2020 -

Spreen Honda Loma Linda responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly at manager@spreen.net.

June 25, 2020

My experience at Spreen Honda is always a great experience. When I arrive, I am immediately checked in and I don’t have to wait. Sebastian always provides me with great customer service and always More

by ALILYN2477
Recommend Dealer
Yes
Employees Worked With
Sebastian Peronace
Jun 26, 2020 -

Spreen Honda Loma Linda responded

Alilyn, Thank you for choosing Spreen Honda, your feedback and rating mean a lot to us. We're glad Sebastian was able to help, and we hope to see you again!

June 25, 2020

A great experience Everyone here are so kind, helpful and patient. And also, they always complete maintenance work so quickly with high quality. They explain every detai More

by YOLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nanhthadet, Tony Ayala, Melina Wilson
Jun 26, 2020 -

Spreen Honda Loma Linda responded

Yoli, Thank you so much for your excellent service review! We are so glad Tony, Danny, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Spreen Honda. Please don't hesitate to reach out if you need anything else.

June 25, 2020

Love this place always the best customer service. Fast & great service. Never have to wait to long always friendly and kind. Only place I’ll go. More

by RODRIGUEZARAN
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nanhthadet, Sebastian Peronace, Tony Ayala, Adam Garcia, Melina Wilson
Jun 26, 2020 -

Spreen Honda Loma Linda responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Danny, Tony, Adam, and our team, and please don't hesitate to let us know if we can be of further assistance.

June 25, 2020

Great job by Rachelle regarding my service good job 👍 Continue with your service and timely manner and good deals as always. Thanks so much a More

by DEBBIEALEJO
Recommend Dealer
Yes
Employees Worked With
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Spreen Honda Loma Linda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle took good care of you. Thank you again for choosing Spreen Honda, we look forward to having you as one of our valued customers for many more years to come!

June 25, 2020

Had an issue with our car and ms. Rachelle at service dept. went above and beyond to find the solution for the problem. She was very informative and kept me updated through the whole process. The dea More

by phil C
Recommend Dealer
Yes
Employees Worked With
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Spreen Honda Loma Linda responded

Phil, thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, and it's great to hear that Rachelle provided such outstanding customer service. We will share your comments with her and the team, and we look forward to working with you again!

June 25, 2020

Excellent customer service. Very helpful and fast service. Friendly environment and very comfortable waiting area. It’s nice to see that people still take pride in their job. More

by BRANDONHOLMES865
Recommend Dealer
Yes
Employees Worked With
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Peronace
Jun 26, 2020 -

Spreen Honda Loma Linda responded

Thank you so much for your excellent review, Brandon! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Spreen Honda. Please don't hesitate to reach out if you need anything else.

June 25, 2020

Great work done for a reasonable price. Fast and easy to have the service done. Will continue to come here to get my car serviced. More

by JIMENEZJUAN29
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nanhthadet, Sebastian Peronace, Tony Ayala, Adam Garcia, Melina Wilson
Jun 26, 2020 -

Spreen Honda Loma Linda responded

Thank you for your business and this review, Juan! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 25, 2020

They Listen Just want the oil changed, do not need a cabin filter, Service at Spreen's is at your control I have found..they will offer but do not hard sale....a More

by msherer260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Awabdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena Trujillo
Jun 26, 2020 -

Spreen Honda Loma Linda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 23, 2020

I had a great experience while servicing my Civic for the first time at Spreen. My estimated wait time was accurate and staff were super helpful. More

by MARIAHG94
Recommend Dealer
Yes
Employees Worked With
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Spreen Honda Loma Linda responded

It has been a pleasure serving you, Mariah. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spreen Honda, we look forward to having you as one of our valued customers for many more years to come!

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