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Spreen Honda Loma Linda - Service Center

Loma Linda, CA

4.3
2,105 Reviews

2,105 Reviews of Spreen Honda Loma Linda - Service Center

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December 04, 2021

Friendly and knowledgeable staff and clean facility. Have a 2016 Honda HRV and have taken it to Loma Linda only, quality workmanship.. More

by mdoyle89037
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 03, 2021

Everything was good until they tried to charge me almost $1000 for some spark plugs and adjustment of the valves. I know for a fact that the price for labor for all of the work goes for about $250 so I wasn More

by WEST972003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2021 -

Spreen Honda Loma Linda responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

December 03, 2021

Very poor service. My recall repair was not done correctly causing me financial hardship and loss of time. At no point in my dealings did anyone apologize for the bad service. More

by GLOPEZ13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Roper
Dec 20, 2021 -

Spreen Honda Loma Linda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 03, 2021

Very courtesy service. Shuttle driver was helpful and had a great sense of humor. I More

by DRHYZAG2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nanhthadet, Sebastian Peronace, Tony Ayala, Adam Garcia
Dec 05, 2021 -

Spreen Honda Loma Linda responded

Thank you for choosing Spreen Honda Loma Linda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2021

They were fast and honest with me.. could have charged me the estimate but it came in 30$ less! More

by JANICEMIGNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Dec 02, 2021 -

Spreen Honda Loma Linda responded

Janice, Thanks for sharing your thoughts about your experience working with Joshua here at Spreen Honda Loma Linda. We appreciate your business and hope to see you again soon!

November 30, 2021

Quick and easy oil change. They checked my car and suggested a tire rotation, I feel safer already! Thank you Spreen Honda. More

by LUPDLT12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nanhthadet, Sebastian Peronace, Tony Ayala, Adam Garcia
Nov 30, 2021 -

Spreen Honda Loma Linda responded

Thank you for taking the time to leave us a five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Spreen Honda Loma Linda.

November 29, 2021

Oh the service was expeditious!!! The Consultant, Mr. Anthony Laija was professional and courteous, he explained everything to me, asked if I had any questions. I was extremely satisfied with the servic More

by HKUANDRA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Laija, J. Alvarez
Nov 29, 2021 -

Spreen Honda Loma Linda responded

Thank you for the kind words for our service department, Kuandra! We appreciate this awesome five-star review! We look forward to sharing your compliments with Anthony and our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. We look forward to having you as one of our valued customers for years to come.

November 28, 2021

Great service and friendly staff, I took my pilot for oil change and the service was done quick and they even washed my car. More

by Cristo Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Spreen Honda Loma Linda responded

Thank you, Cristo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda Loma Linda.

November 27, 2021

this dealership has always given us great honest service. Matthew Roper was such a nice person who took his time to explain and he had me out in no time. i would like to add that the place was very clean More

by suzanne.santoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Roper
Nov 28, 2021 -

Spreen Honda Loma Linda responded

Thank you, Suzanne! Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you for choosing Spreen Honda Loma Linda. We look forward to having you as one of our valued customers for many more years to come!

November 27, 2021

Everyone was so helpful and the drivers that took us home then picked us up again were fabulous. More

by STEPHENSFAM8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nanhthadet, Adam Garcia
Nov 28, 2021 -

Spreen Honda Loma Linda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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