121 Reviews of Springfield Hyundai - Service Center
I live in South Philly. I could go to a dealer closer to home but choose to go to Springfield Hyundai for the quality of customer service and the work done on my car. home but choose to go to Springfield Hyundai for the quality of customer service and the work done on my car. More
This is the 3rd car I have purchased from Springfield Hyundai and I have always brought my car here to be serviced and for inspections The workers are very friendly and helpful. I have had no problems Hyundai and I have always brought my car here to be serviced and for inspections The workers are very friendly and helpful. I have had no problems in the past with Springfield Hyundai and I hope to continue doing business with Springfield Hyundai in the future More
AJ treats me (and other customers from what I see during my visits) with professionalism and a great attitude. His personality is remarkable and makes a service visit always a pleasant one. my visits) with professionalism and a great attitude. His personality is remarkable and makes a service visit always a pleasant one. More
I have been using this dealer for all my car service. Convenient to my work. WIll give me a list to work ifI need a ride. Excellent service. Friendly staff. Convenient to my work. WIll give me a list to work ifI need a ride. Excellent service. Friendly staff. More
As usual...I received exceptional service at Springfield Hyundai...quality customer service and workmanship. The waiting area was clean and quite comfortable, even the coffee was good. All the staff there w Hyundai...quality customer service and workmanship. The waiting area was clean and quite comfortable, even the coffee was good. All the staff there were friendly and courteous. More
I have been working with Springfield Hyundai since purchasing my vehicle there in January 2012. Every time I bring my car in for service, the representatives I work with are always genuinely caring a purchasing my vehicle there in January 2012. Every time I bring my car in for service, the representatives I work with are always genuinely caring and pleasant. It is a pleasure working with them and I they always make me feel like I am in good hands. A great team and a great dealership! More
I made an appointment for an oil change. The service manager reminded me that my state inspection was due next month and he could do it for me at the same time. It was much cheaper than where we've bee manager reminded me that my state inspection was due next month and he could do it for me at the same time. It was much cheaper than where we've been having it done. Plus, it saved me another appointment. I like that they were being proactive. He was also polite and very friendly. My husband was also impressed that it was cheaper and they didn't try to find something else to fix to make more money. I only wish they were closer to our home. Good dealership! More
Web contact was a problem. Sceduling and coupons not available from web or mobile, try to print and the computer connects failed, but great service. available from web or mobile, try to print and the computer connects failed, but great service. More
Brought vehicle in for recall for stop lamp switch. When picked up my SUV, there was a large nut laying on my driver side floor mat. Took it back into the dealership and service manager told me it just prob picked up my SUV, there was a large nut laying on my driver side floor mat. Took it back into the dealership and service manager told me it just probably fell out of the pocket of service technician. Now does not make me feel comfortable that they performed service properly. Have also not been happy in past when brought vehicle in for different safety recall, and service department tried to upsell me on unnecessary fluid replacement when that was performed. Also did not properly tighten tension on seat belts on that visit while vehicle still covered under warranty. More
Although I was warned that I might need to wait an hour or an hour and a half for my car inspection, Lemans told me after about 80 minutes of waiting that I'd passed inspection, but that he needed my owner or an hour and a half for my car inspection, Lemans told me after about 80 minutes of waiting that I'd passed inspection, but that he needed my owner's card and registration, which was fine, but I wondered why he hadn't asked me that when I first went to him, prior to inspection. After waiting another half an hour, I asked him what was taking so long, since they just needed to copy my documentation. He said he'd check. He came back after five minutes or more and said that "the computer was down and that it would take another 20 minutes." I said that I understood, but he came back 15 minutes later to tell me that my rear tire had a puncture and asked if I wanted it fixed for an additional $20. Obviously I didn't want to drive home with a flat, so I said yes. Then I asked him why I wasn't told this over an hour ago, since I had to wait an additional 20 or more minutes. I was there for over two full hours. Since I hate waiting long periods of time, I'll most likely go to a nearby auto repair shop next time, so I can walk there and back home easily, so waiting won't be an issue. I wouldn't describe that as good service, frankly. It's mediocre at best. But Levans was pleasant. More