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121 Reviews of Springfield Hyundai - Service Center
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December 20, 2011
I had my 2004 Sante Fe towed to Springfield Hyundai as it broke down while driving. I receieved a call from AJ who informed me that he pulled my dipstick and I had no oil. He then informed me that it would broke down while driving. I receieved a call from AJ who informed me that he pulled my dipstick and I had no oil. He then informed me that it would cost approx $349 to diagnose the issue and I told him not to touch the car, I didn't have that kind of money. I called AJ the next morning to tell him that I would be there in the afternoon to get my car out of there, then AJ comes out with, well you owe $109.99 for the diagnosis and we won't release your car to you without it!! Funny that pulling a dipstick would cost $109.99. I will never ever use them again nor would I ever recommend taking your car there. Very ignorant and shady!!!!!!!!!!!!!!! Still waiting on the General Mgr to call me, been 2 days................ More
by LoriClark
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Service: AJ
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