Springs Automotive Group - Platte Ave

My experience stared off good, sales agent was pleasant and wonderful. However after car was purchased about 1 week later I hear a sound which made me concerned, called dealer to be told sorry you've gone and wonderful. However after car was purchased about 1 week later I hear a sound which made me concerned, called dealer to be told sorry you've gone past 1000 miles since car is still under warranty we suggest you take it to the Kia dealership. The dealership performed a courtesy check they found that the tires where cupped and all tires needed to be replaced then an alignment needing to be done (712.00 ) then the list goes on the shocks and struts need to be replaced (823.00 w/labor 1003.98), the ac belt is cracked (111.99 w/labor 151.99) then break and power steering fluids needing to be flushed (194.90). If your trying to run a good business then the products you sale should be good, I am left feeling very disappointed and cheated out of my money and when my concern was brought to there attention all they could say was " I'm Sorry " to me that was a slap in the face and I will share my experience with anyone I come across. Whom ever performed the check at Springs Automotive obviously missed it all. More

Spent four hours dealing with the Salesman and Sales manager. Everything was gong fine and we came to an agreement on the price. Half an hour later they rescinded their offer, and their previous offer manager. Everything was gong fine and we came to an agreement on the price. Half an hour later they rescinded their offer, and their previous offers as well. Horrible way of doing business. Save your time and go to a dealership that stands by their offers and has honorable business practices instead of waffling. More

As a returning customer I figured my dealership experience would be just as good as the first time. Looking at the Ford F250 was a breeze. Talking to the New sales guy and his shadow, a breeze. The experience would be just as good as the first time. Looking at the Ford F250 was a breeze. Talking to the New sales guy and his shadow, a breeze. Then (as a former car salesmen) then numbers came out, not to bad, wanted a sale on first try but held out until the next day. Then within 10 days I had a water pump issue and it had to be replaced. Called the warranty company and they came and towed it away. Couple days later I got it back (4 days with out my truck including weekend) Got my truck back and New guy calls to see how I feel and if I am wanting to pass on his name for referrals. At this point I am still good to go. Then May 27th my engine light comes on, my turbo is not engaging and I had to limp the truck to Springs Automotive a second time. Well as it stands today June 4th I still have no truck due to more than one problem being discovered. I got a call on Weds May 29th to see how I was and responded that I am very frustrated that I had to bring my truck back in and was told "we will do everything we can to help you out and correct this". I have little irritation at the service guys as they are doing their job, an issue with the warranty guy who wanted to replace my turbo with a used turbo with more miles than my had, and the fact that I have been unable to drive my "NEW" to me truck for almost 12 days. I haven't even had this truck for a month yet. It is frustrating knowing that I had a very capable truck that needed minor thing done to it and didn't battle too much with the sales guys on my trade in value or list price of this truck and get treated like the poor ol" smuck I guess I am. Thanks but probably not gonna recommend these guys to my friends! More

These guys are great! It was a fast easy transaction and I got exactly what I was looking for. Everyone was friendly and extremely helpful. I felt so comfortable with my choice and level of service was awes I got exactly what I was looking for. Everyone was friendly and extremely helpful. I felt so comfortable with my choice and level of service was awesome! More

I given the best rating cause they were friendly, make feel confortable, the salesman was not pushing me to buy the car. Also he gave me the right information about my purchase and gime the best deal. I feel confortable, the salesman was not pushing me to buy the car. Also he gave me the right information about my purchase and gime the best deal. I will give them the best recommenadation to antone who wants to buy a car. More

I checked Google reviews before I went to this dealership. They had a lot of bad reviews, but I felt the owner responded well. I gave it a try and it was nice. The Pickup I bought was very clean, dealership. They had a lot of bad reviews, but I felt the owner responded well. I gave it a try and it was nice. The Pickup I bought was very clean, Willie was great, the process went smooth and the trade in value was 2k higher than any dealer offered me. I would recommend them as I do feel they truly care! Thanks Guys!!! More

Everyone I interacted with at this dealership is very friendly, efficient and organized. We had a wonderful experience! They all worked hard to get us the exact truck we wanted, along with helping the pa friendly, efficient and organized. We had a wonderful experience! They all worked hard to get us the exact truck we wanted, along with helping the payments and interest to be reasonable. One of the most hospitable and overall the highest quality service I have personally ever received from an auto dealer. They never leave you feeling forgotten and make the whole experience positive and enjoyable. Great vehicles, great staff, easily accessable location not cramped into motor city. Love!! More

This was my first car buying experience from a dealership, and it was very positive: comfortable, informative and I trusted them. I live an hour away from the dealership but after being pressure dealership, and it was very positive: comfortable, informative and I trusted them. I live an hour away from the dealership but after being pressured by others, I made the trip to Springs Automotive Group and I'm glad I did. Thanks guys! More

Worst dealership ever. All their cars are overpriced and from an auction. I bought a car there and they had this we owe you owe. The car needed a headlight so they said they would fix it. When I came they g from an auction. I bought a car there and they had this we owe you owe. The car needed a headlight so they said they would fix it. When I came they gave me a bill for $150. They said they would fix the navigation yet no call ever came. I emailed the sales manager and he never replied back. I payed for a excellent condition car and got far less. If you think about coming here just don't do it. You are better off going to a junk yard because that's about the same quality of their cars. More