Mike Gravelle

Adam was amazing and very low pressure. I felt comfortable and like there was real honest communication. I felt comfortable and like there was real honest communication. More

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I usually hate car salesmen but Adam has changed my mind a lot about them . He’s very honest and to the point which I liked a lot about them . He’s very honest and to the point which I liked More

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Everyone was very cordial and professional. In processing the sale, they were efficient. I knew exactly the car I wanted and diligently compared milages and prices. Not until I arrived home afte processing the sale, they were efficient. I knew exactly the car I wanted and diligently compared milages and prices. Not until I arrived home after closing the deal did it dawn on me I wasn't given a duplicate key fob. It cost me $360 to get one, and they aren't so easy to get. None of the key/fob companies in town had the equipment to program the recent Corolla key fobs, so I ended up having to go to a Toyota dealership. They had to order a fob, and it takes an hour waiting in the service department while they program it (they need to use the original in the process). I learned that if you get a certified pre-owned Toyota, one of their conditions is a duplicate key fob. It isn't the fault of the individuals I dealt with at the dealership, it is just company policy. It would have been nice to know in advance. If you lost your one and only fob before a replacement was made, you would be in a world of hurt. The $360 was bad enough, but it took some extra hours to deal with it (calling around, making the appointment, driving to/from the dealership, waiting at the dealership), and time is money. More

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The staff was friendly and helpful while allowing me to view a number of vehicles from their multiple lots view a number of vehicles from their multiple lots More

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Easy and best of all they worked with me i got no complaints if you are looking for a car they have a great customer service complaints if you are looking for a car they have a great customer service More

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Awesome! My experience purchasing/trading with Springs Auto Group was amazing! Tim showed me all the vehicles I wanted to see without feeling pressured to purc My experience purchasing/trading with Springs Auto Group was amazing! Tim showed me all the vehicles I wanted to see without feeling pressured to purchase. He even transferred the Jeep I purchased from Denver at no extra cost. Not only did I leave with the perfect SUV for me and my growing family, Springs Auto Group paid off my trade! The customer service I received from Tim and Mike was unmatched. I will definitely come back to Springs Auto Group when my husband and I are ready to purchase again. More

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Dave Hall Adam Shotwell is without a doubt the finest individual I have ever dealt with at a dealership. He gave me the VIP treatment from the start. No pressur Adam Shotwell is without a doubt the finest individual I have ever dealt with at a dealership. He gave me the VIP treatment from the start. No pressure and very knowledgeable. When it was time to drive off the lot Adam made sure the car looked like it had just rolled off the assembly line. I will do business with him and the rest of the staff again. Thank you again! More

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Great service They were extremely helpful and whiling to bend over to help out highly satisfied with the respect and care from the staff and highly satisfied with t They were extremely helpful and whiling to bend over to help out highly satisfied with the respect and care from the staff and highly satisfied with the quality vehicles they have More

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Wow Great place Estevan Gaitan did a great job from start to finish got me 4 new tires and windshield there was only 1 key an a fob so he got me a phone number for a Estevan Gaitan did a great job from start to finish got me 4 new tires and windshield there was only 1 key an a fob so he got me a phone number for a man to get more keys an fob.I have received the pickup today an everything is Great Thank You all @ the Platte ave office Great Job More

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Giving used car salesmen a bad rep Johnny and the whole crew at Springs Automotive Group are the reason we get a slimy, dirty feeling when we know we have to go to a used car dealership Johnny and the whole crew at Springs Automotive Group are the reason we get a slimy, dirty feeling when we know we have to go to a used car dealership. They bait and switched me after they knew I was committed to the deal. The vehicle I ended up with needed $800 of work just a little after the warranty ran out. The cooling fan assembly unit needed to be replaced, on a vehicle with less than 20,000 miles. Then, less than a month later, I had to have the vehicle towed to a dealership. $1,500 in repairs. The car still had the manufacturer oil filter and never had the oil changed, which invalidated the manufacturer warranty. The engine was filled with sludge. Springs Automotive Group didn't even perform a basic inspection, nor would they return my phone calls when I tried to give them a chance to step up. Raunchy snakes!!!! Never go there!!! More

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