St. Charles Chrysler Dodge Jeep Ram

Dishonest people They lied to me about how to secure rebate and it cost me hundreds of dollars. I called Jeep directly and they said I was never eligible in the first They lied to me about how to secure rebate and it cost me hundreds of dollars. I called Jeep directly and they said I was never eligible in the first place. Dealership is dishonest, stay away. I normally wouldn't make such a big about a few hundred dollars, but their lying and their unwillingness to acknowledge their mistakes and make a deal to satisfy me is unacceptable. More

Horrible new car sales manager I went to the dealership to view a new Chrysler vehicle. After speaking with Dave, he has to get information from his manager, Manny Gonzalez. Speak I went to the dealership to view a new Chrysler vehicle. After speaking with Dave, he has to get information from his manager, Manny Gonzalez. Speaking with Dave further, I was introduced to Manny. From the beginning of the conversation he began to speak in a very demeaning way to me and questioned my motives in coming to the dealership. Manny was extremely unprofessional and rude and I do not see how he is in management with the company. He single handedly lost a sale of a vehicle for the dealership and lost any future business from me or anyone I know looking for a CDJ vehicle. He is the epitome of horrible customer service. More

Mark Lubrano did a great job making sure the sales was fair and seamless, great customer focus and attention to detail! Ask for Mark, he will take of you, very f did a great job making sure the sales was fair and seamless, great customer focus and attention to detail! Ask for Mark, he will take of you, very fair. More

horrible Typical suburban auto dealer. They will tell you anything you want to hear in order to get you in the building and then that's when they start working Typical suburban auto dealer. They will tell you anything you want to hear in order to get you in the building and then that's when they start working you. Lied to me and wasted my time. I gave them every opportunity to just tell me the truth but they don't respect your time and would rather lie. More

Great experience with Rigo Moreno It was my first time buying a used car through a dealership. My friend recommended me to see sales representative, Rigo Moreno. I had been texting wit It was my first time buying a used car through a dealership. My friend recommended me to see sales representative, Rigo Moreno. I had been texting with Alexis Gross about the Jeep I was interested in a day before I went in, she was quick to respond and answered all my questions and concerns thoroughly. As soon as I walked into the dealership, Sam Barakat (manager) greeted me with joy. Rigo already had the car ready for me, he thoroughly explained everything about the car and answered all my questions and concerns. I ended up trading in my old vehicle and buying the Jeep -the process was easier than I expected. Rigo Moreno, and the entire team at this dealership made me feel very welcomed and they were very organized. I am very pleased with my Jeep, and business with this dealership. More

Jeep Purchase Rob Capozziello and his team at St. Charles Chrysler Dodge Jeep were outstanding to work with. Rob and his team were easy to work with, helpful, know Rob Capozziello and his team at St. Charles Chrysler Dodge Jeep were outstanding to work with. Rob and his team were easy to work with, helpful, knowledgable, and overall great people to consult regarding a new vehicle purchase. Our family recommends working with Rob and his team at St. Charles Chrysler Dodge Jeep! Thank you Rob! Ryan More

Came Thru Edmund really stepped up. The dealership closed at 9 and we were there until 10:30. He took the time to explain thoroughly the vehicle I was purchas Edmund really stepped up. The dealership closed at 9 and we were there until 10:30. He took the time to explain thoroughly the vehicle I was purchasing. He even requested we come back in the Spring time to show us the Sky option on our Jeep. More

Good helper nd dint give up on our offer Hard working nd very helpfull everybody was nice to me and my famly. We will recommend nd in future will go back again to buy another car. They had go Hard working nd very helpfull everybody was nice to me and my famly. We will recommend nd in future will go back again to buy another car. They had good hot chocolate and have a big car invintory. This was our time buying a car and feel like we made a good choice, they really helped us sticking to out bugdet. More

Unprofessional stuff, financial department. Very unprofessional stuff. Rude sales management and clueless financing department. Not worth going there even for better price they will get you no m Very unprofessional stuff. Rude sales management and clueless financing department. Not worth going there even for better price they will get you no matter what & you will pay on the end, lmao. What a place! Didn't realize they still exists! More