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St. Charles Chrysler Dodge Jeep Ram
4.7
200 Lifetime Reviews
1611 East Main Street, St. Charles, Illinois 60174 DirectionsSales: (866) 651-4288
Service: (866) 488-8542
Parts: (844) 568-5947
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Filter Reviews By Type
Showing 200 reviews
February 15, 2020
"I just purchased a 2018 Dodge Ram 1500 Sport from Mike..."
- DustenkennyI just purchased a 2018 Dodge Ram 1500 Sport from Mike Zegar from the St Charles Dodge Jeep and Ram. Mike made the experience smooth and enjoyable! Worked with me on a few options to get my payment where I needed it to be. Very knowledgable on all the ins and outs of the buying process. I would recommend anyone who is looking for a new car in the area to go see Mike!
Read MoreEmployees Worked With
Mike Zegar
Helpful February 01, 2020
"I am very happy that I got my wrangler from them.Nice..."
- Siva Teja SurapaneniI am very happy that I got my wrangler from them.Nice people and this is the second time I went there..particularly Edmund he help me to get the car I want.. looking forward to do the business with you guys...
Read MoreEmployees Worked With
January 23, 2020
"Great customer service!!! Highly..."
- Medina4219Great customer service!!! Highly recommend!!!!!! Friendliness staff and very attentive, we are Very happy with our 2020 Jeep, Definitely will recommend to friends and family.
Read MoreEmployees Worked With
January 23, 2020
"I have had horrible experiences at 3 other dealerships..."
- Punk99906I have had horrible experiences at 3 other dealerships before I went to StCharles Jeep. Randy was my service advisor and he was spectacular. He was very friendly and was on top of making sure I had updates regarding my vehicle. They were able to diagnose a noise complaint I have had on my for about 20,000 miles. Turns out it was a pretty bad problem. The problem was fixed and so were 3 other issues I had. I am definitely taking my Jeep there from now on.
Read MoreJanuary 04, 2020
"Dealership was great. The sales team & finance department..."
- JesseDealership was great. The sales team & finance department was awesome to deal with. Jose was a pleasure to deal with and would highly recommend to friends & family.
Read MoreEmployees Worked With
January 03, 2020
"Jeff was very professional. He explained everything in..."
- Patricia CormanyJeff was very professional. He explained everything in detail, and he showed me exactly what I wanted see. He did not try to sell me something I wasn't interested in. My husband and I highly recommend him.
Read MoreDecember 24, 2019
"It was good to be able to get what my daughter was..."
- Ckwilliams59It was good to be able to get what my daughter was looking for and stay within her price range. Thanks for making that happen.
Read MoreDecember 23, 2019
"On the up and up. GM Sam and CSR Manager Alexis will take..."
- WhullOn the up and up. GM Sam and CSR Manager Alexis will take excellent care of you. They have both gone out of their way to hear my situation and make sure I’m well taken care of. As a whole, the dealership has some service issues to work through but they are well on their way and have been making improvements over the last few year. I have a stay at home wife and three kids so reliable, local service is a big deal for us. We want a lasting relationship with a dealership that we can trust to understand our situation and also has the resources to accommodate. CDJ StC certainly has what it takes to overcome the turnover rate of the auto industry and challenges that come with that. Again, ask for Alexis or Sam if you run into any issues. They will make sure you are properly taken care of.
Read MoreDecember 18, 2019
"Friendly and knowledgeable ! Haley was great ! They..."
- sndyryn14Friendly and knowledgeable ! Haley was great ! They made you feel at home. It was the best car buying experience I’ve ever had. I would Highly recommend going to St Charles Jeep for your next vehicle purchase!
Read MoreDecember 11, 2019
"Made two visits to this dealership. They had the most..."
- lanasluckey711Made two visits to this dealership. They had the most vehicles available that we were looking for. We had purchased a vehicle from this dealership prior to this purchase. All went smooth from the sales dept to the finance dept.
Read MoreEmployees Worked With
Other Employees :
Joshua who answered the phone & set up our appt was very nice and also very efficient !
