On the up and up. GM Sam and CSR Manager Alexis will take excellent care of you. They have both gone out of their way to hear my situation and make sure I’m well taken care of.
As a whole, the dealership has some service issues to work through but they are well on their way and have been making improvements over the last few year.
I have a stay at home wife and three kids so reliable, local service is a big deal for us. We want a lasting relationship with a dealership that we can trust to understand our situation and also has the resources to accommodate.
CDJ StC certainly has what it takes to overcome the turnover rate of the auto industry and challenges that come with that.
Again, ask for Alexis or Sam if you run into any issues. They will make sure you are properly taken care of.