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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,085 Reviews

3,085 Reviews of St Cloud Toyota - Service Center

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July 18, 2021

Friendly and good communication. Kinda slow service though. Making stuff up because this survey makes me write at least 25 words which is dumb for a voluntary survey More

by MATT5477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us a review! Although we do not control the word limit, we will pass your feedback on to the DealerRater management team!

July 17, 2021

I don't look anywhere else for my Sienna, but here! Today, they accepted my drive up request to change a light bulb and this was without a reservation. The waiting room was filled with customers waiti More

by RTFLEEGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

July 17, 2021

Whatever they are paying for this survey is too much. It won’t let me proceed until I write twenty five words. Worse than waiting too long to get my car. More

by LPMLRJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback! Although we do not control the word limit, we will pass it along to DealerRater management.

July 17, 2021

Brian helped me learn more about my type of oil and the reliability of Toyota engines. I appreciated his working with me to best utilize my Toyota Care coverage. More

by BOBJOHNSON997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to makes sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

July 16, 2021

Brought my car in for its 30,000 service, oil change and tire rotation. It was dropped off the night before and was ready for pickup after work the next day. All went as planned. More

by Audwc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleck
Jul 16, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

July 16, 2021

Brian Eikmeier was fantastic! Very personable and knowledgeable- great service! Work done was quick and easy. Love the car wash that came with it :) thank you! More

by NICK@CEDARROWRENTALS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

July 15, 2021

Once again outstanding service from Dan Faber and his team. I was there for a recall and was told it could be 2 hours of wait time. An hour and ten minutes later the vehicle was ready and they’d also rot More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

July 14, 2021

I received excellent customer service from both Lori Heinz, and Dan Pope, Service Advisors, as well as the service technicians. St. Cloud Toyota Service Department has kept my 1998 Toyota Camry running More

by SLEEMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

July 14, 2021

Always customer focused! I was 1000 miles over on my 25,000 mile service. Service department gave ma a tire rotation complimentary which I appreciate. More

by RONGEDDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

July 14, 2021

Had 10:00am appointment. I arrived at 10:00. Several cars in line ahead of me. Was told it could take up to 2 hrs. Asked for a shuttle. No one came. Then at 10:45am was told my car was done. More

by smgrosland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us a review and feedback. We appreciate having you as a customer!

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