3,073 Reviews of St Cloud Toyota - Service Center
Oil change Very helpful. Discussed upcoming service options and results found in inspection. Felt confident in what to expect for the future. It was a great help Very helpful. Discussed upcoming service options and results found in inspection. Felt confident in what to expect for the future. It was a great help. More
the 3 P's of Toyota Polite, to the Point, and Price wise. Keeps me coming back. They seem to always have an appointment time for what I need and do the work as schedule Polite, to the Point, and Price wise. Keeps me coming back. They seem to always have an appointment time for what I need and do the work as scheduled. Rick is a master in the sales department. I appreciate doing business with St. Cloud Toyota. More
Great service. Rob was great!! I appreciate the calls & quick responses. I appreciate the ride to work as well. My only complaint is that the other passenger in the courtesy van did not wear a mask. All pa quick responses. I appreciate the ride to work as well. My only complaint is that the other passenger in the courtesy van did not wear a mask. All passengers in closed spaces should be required to wear masks. Thank you for keeping your clients safe. More
Was kinda annoyed with the fact that my appt took over an hour and a half especially when other people came in after mine & left before me. Plus I had to ask abt my car cuz nobody came to me until AFTER I as hour and a half especially when other people came in after mine & left before me. Plus I had to ask abt my car cuz nobody came to me until AFTER I asked about it. Don’t even know the name of the advisor for my car to rate them. More
Very prompt and very courteous service from Marvin Graham. Technician’s dirt and grime on door pull, steering wheel, and armrest was not wiped clean. Graham. Technician’s dirt and grime on door pull, steering wheel, and armrest was not wiped clean. More
Service representative was courteous and the service itself took a lot less time than I expected! They even washed my car which I appreciate very much! Than representative was courteous and the service itself took a lot less time than I expected! They even washed my car which I appreciate very much! Thank you More
Thank you for making mask wearing to protect your customers and employees mandatory. With an auto immune disease and having family members at high risk I really appreciate that effort. 🙌🏽 customers and employees mandatory. With an auto immune disease and having family members at high risk I really appreciate that effort. 🙌🏽 More
Excellent customer service Ben Becker is very professional, knowledgeable, and customer oriented. He is a definite asset to the dealership. Always an excellent experience worki Ben Becker is very professional, knowledgeable, and customer oriented. He is a definite asset to the dealership. Always an excellent experience working with him. Thank you! More
Brian E. was an honest, personable, straight forward service department employee. I liked that he respected my choice to not wear a mask as a customer, not imposing on me to wear one. Despi service department employee. I liked that he respected my choice to not wear a mask as a customer, not imposing on me to wear one. Despite being busy Brian took time to give me detailed information and answered all of my questions without making me feel like I was being pushed out the door for the next task item of his day. His manners were refreshing. In these turbulent times it’s absolutely paramount to remember these kindnesses that are so valued, free to give, and deeply appreciated. More
2017 avalon recall The car was in on time and the service was done faster then they indicated... I had to clean some grease off the panel next to the windshield and I h The car was in on time and the service was done faster then they indicated... I had to clean some grease off the panel next to the windshield and I have to return because the steering wheel now squeaks. I called back and service will correct this.. Overall you provide excellent service and followup. Thanks for taking care of me and my car. More