St Cloud Toyota - Service Center

Auto came for a Tire Rotation with a prearranged apointment. It took 2 hours!! Is this your normal? apointment. It took 2 hours!! Is this your normal? More

Waited 2 1/2 hours to have four new tires put on ridiculous wait time nobody came out to tell me delay, l had to ask why so long. I had an appointment scheduled and waited assuming it would be 45 mi ridiculous wait time nobody came out to tell me delay, l had to ask why so long. I had an appointment scheduled and waited assuming it would be 45 minutes again ridiculous and disappointed on the service, personally l should be Compensated More

Are always pleasant; it was raining so he offered to bring my Rav4 into garage for me. bring my Rav4 into garage for me. More

Excellent service from sales men, a little bit experienced delays from service department, it looks like miscommunication between service department and sale department experienced delays from service department, it looks like miscommunication between service department and sale department More

Excellent as always. Ben and crew never disappoint. I recommend SCT to friends and family all the time. Ben and crew never disappoint. I recommend SCT to friends and family all the time. More

Excellent work toyota dealership did to my 2019 rav 4 Toyota.thanks for all you do to your customers Toyota.thanks for all you do to your customers More

Always good service and we really like that they do a courtesy car wash too courtesy car wash too More

Techs did a great job! I was totally satisfied with my service. I didn't have to wait very long which was nice. I was totally satisfied with my service. I didn't have to wait very long which was nice. More

First time in years that I have a complaint but I was not happy to have to return same day because you forgot to put the cabin filter in. happy to have to return same day because you forgot to put the cabin filter in. More

Came in for my 20,000 mile service. Had an oil pan issue that was discovered as well that was taken care of but required a loaner. Thankful for the loaner but it required me to make two Had an oil pan issue that was discovered as well that was taken care of but required a loaner. Thankful for the loaner but it required me to make two trips from the Twin Cities. The reason I did not rate Excellent” or “Good” is because the service rep seemed dismissive of the issue that the RAV4 was emitting a rust-like stain on my garage floor behind each of the 4 tires after it had rained. Was told there was nothing that could be done even before they looked at it. Was subsequently told that they couldn’t see anything. Nevertheless, my new “epoxy”garage floor repeatedly gets rust-colored stains that need mopping after every precipitation event. This has never happened to any of the other vehicles I have owned or currently own (not Toyotas). It would be interesting to find out if other customers have had this issue? More