Back

St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,094 Reviews

3,094 Reviews of St Cloud Toyota - Service Center

Sort by
August 18, 2022

My vehicle's trunk swings hard when it opens. A tech checked and stated that the trunk strait needs to be replaced but they won't run it through Toyota warranty because they think there's damage. More

by yahye202
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamrarai Schouveller
Aug 24, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Our service manger, Ben Becker has tried to contact you. Please call 320-253-2581 at your earliest convenience.

August 18, 2022

Have always been happy with St. Cloud Toyota and their service people. Lori/Dan were always great to work with. This is the first time I have dealt with Rob and very good also. More

by 1962carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 18, 2022

Good service, representatives provided good information on servicing my vehicle. Technicians are knowledgeable and serviced my vehicle quickly. More

by jski0975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 18, 2022

Seems to be well organized operation. Quite busy to get an appointment in a hurry. More

by irenedpierce
Recommend Dealer
Yes
Employees Worked With
Dan Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

St Cloud Toyota responded

Thank you for the review! We appreciate having you as a customer. If there's anything else we can do for you, please let us know.

August 14, 2022

Wonderful and convenient service. Used shuttle and driver was very pleasant and professional. Toyota is service department is always great to work with. More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 13, 2022

Always receive great and prompt service for maintenance. People are pros and it shows. It's a pleasure to do business with St. Cloud Toyota. More

by JohnLeddy90
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 13, 2022

It seems the team makes up things to be fixed on my car. They said I needed a new battery for $200 dollars, I took it to batteries plus, and they said it was fine, and probably wouldn't need replacing for More

by l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

August 13, 2022

Excellent service as always! Very fast as I was there less than an hour. I highly recommend this dealership for sales and service. More

by duifirm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Aug 15, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 13, 2022

Service yesterday was fast and timely also they washed my car for me which was a plus More

by DJDAGUE
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

August 12, 2022

They were able to accommodate me unexpectedly due to a dead battery that needed replacement. They also did the multipoint checks with out my asking. Was done within 1.5 hrs. More

by LAMIOSOTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamrarai Schouveller
Aug 12, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

...
58
...