3,121 Reviews of St Cloud Toyota - Service Center
Great service! Would definitely recommend to others. Quick and easy check in and timely text updates on service status. Liked recommendations and estimate of future Would definitely recommend to others. Quick and easy check in and timely text updates on service status. Liked recommendations and estimate of future service needs. More
Waiting for 3 hours past your scheduled oil change appointment time is totally unacceptable, and not offering compensation on-the-spot is poor customer service. UPDATE: A manager responded to my rev appointment time is totally unacceptable, and not offering compensation on-the-spot is poor customer service. UPDATE: A manager responded to my review, we had a good conversation, and hopefully will take steps to make sure things like this won't happen again? Changed my review from 1-star to 3-star, we'll see how it goes in the future. More
Able to get my car in for service in a timely manner. The check out part was long. It took me over 30 minutes to pick up My completed car whe all I needed to do way pay and go. I was asked to wait in The check out part was long. It took me over 30 minutes to pick up My completed car whe all I needed to do way pay and go. I was asked to wait in the waiting room but after 30 minutes I told them I needed to get going since I had another appointment. I then could pay and go. More