St Cloud Toyota - Service Center

Excelentet service and personal frienddly minimun time and low Prices quality with the parts and good information and low Prices quality with the parts and good information More

One time Dan pope gave my car back with the mirror broken; then glued it back on. I can't even adjust the drivers side mirror now. Alem quoted $427; for pads and resurfacing the rotors. They had a broken; then glued it back on. I can't even adjust the drivers side mirror now. Alem quoted $427; for pads and resurfacing the rotors. They had a $199 special; 271 for resurfacing of the rotors (no coupon needed) that he failed to honor. He then said the job was complete for 241; once he found out I was using a coupon; he became so upset and increased the price to 341. Ben the director or service manager; than failed to take the blame for alems actions (that's always the manager job); tried placating me as if he were doing me a favor, and offered it for $289. After 20 minutes in his office; i was bored and tired of talking, so I left. Often times Alex is always there somewhere; he triples the prices and I'm tired of working around him. They failed to quote after market, genuine new and refurbished, or used Toyota part prices in the quotes. They never have the rental fleet available, they are supposed to offer a rental with every repair. Yesterday Alem never completed a complete diagnostic; and Trent gave my vehicle back needing cvc joints which it definitely didn't when took it in for repair. More

The St. Cloud Toyota Dealership Garage Service personnel were very courteous and knowledgeable during my last visit. were very courteous and knowledgeable during my last visit. More

The car was dropped off the night before to have its 50K mile oil change and tire rotation. All the work was done the following day and I was notified when it was complete. When I arrived to pick it up ev mile oil change and tire rotation. All the work was done the following day and I was notified when it was complete. When I arrived to pick it up everything was ready and the car was washed. More

Dan Faber did an excellent job in getting my Highlander in for service and tire rotation on time scheduled and completed in a very short time. He also did a very good job explaining the service conducte in for service and tire rotation on time scheduled and completed in a very short time. He also did a very good job explaining the service conducted when I checked out. More

Not only did they smash my bumper, which they did fix, but when I went to pick it up there were issues with my back up sensor,big bright light on my dash was on , and after waiting another 45+ minutes my but when I went to pick it up there were issues with my back up sensor,big bright light on my dash was on , and after waiting another 45+ minutes my car was not fixed, after they smashed it. I have long drive to the dealership, so this has been a huge inconvenience! More

Alem provided a thorough and efficient review of the inspection. Great service! Congrats Ben on building a great team! inspection. Great service! Congrats Ben on building a great team! More

Problem taken care of quickly and economically. Trust worthy company with high quality service! Best place to get service and purchase a vehicle. worthy company with high quality service! Best place to get service and purchase a vehicle. More

Service appointments are very easy to obtain,they are willing to try to give your requested date and time. The service department is 1st. class !! The employees are very kind and verbally appreciate th willing to try to give your requested date and time. The service department is 1st. class !! The employees are very kind and verbally appreciate their customers. I recommend St.Cloud Toyota to friends and family. We are a lifetime purchaser of their products. Thank you More

Love St Cloud Toyota - both sales and service. We've been loyal customers since we moved to central Minnesota 12 years ago. The no pressure sales and the excellent service department make this place a joy to loyal customers since we moved to central Minnesota 12 years ago. The no pressure sales and the excellent service department make this place a joy to visit. More