St. Helens Chrysler Dodge Jeep Ram

Robert Fletcher is the man My family would like to give a special thanks to our sales consultant, Robert Fletcher. He was amazing! we had been searching for a van for while, w My family would like to give a special thanks to our sales consultant, Robert Fletcher. He was amazing! we had been searching for a van for while, we contacted many dealership with no luck. we finally found exactly what we wanted, but the car was out of state. luckily the sales consultant we got on the phone was Robert. he was very helpful with answering questions, and finding exactly what we wanted. he took the time to send us photos of the car and explain all the features. we were able to check the car out, make a deal and purchase the car all over the phone! the next step was figuring out how we would get the vehicle, Robert delivered! he delivered our car in time to surprise our family for Christmas! it was truly a great experience. hands down the best customer service we have ever received, especially from a dealership. we live out of state, but if we ever wanted to purchase another car we would definitely go with St. Helens Auto Center. besides the customer service we love the van, it is perfect for our family. it gave us the space we needed, we the style we like. we have gotten many compliments on our van. thanks again Robert. More

Had no clue I was going to get a brand new car. Robert and everyone there was great. I got a Ford Fiesta. I will be back! and everyone there was great. I got a Ford Fiesta. I will be back! More

Amazing service! Joe helped us out finding exactly what we were looking for. He helped with every question and concern we had. We didn't feel like he was rushing with us, even though we came almost after h we were looking for. He helped with every question and concern we had. We didn't feel like he was rushing with us, even though we came almost after hours. He took his time to explain anything we wanted to know. Very friendly and genuine! He worked with our schedule to make this process easier on us. Would definitely go to him and St Helens Dealership again if we are looking to purchase anything in the future. Would recommend to everyone. More

Thank you so much st. Helen's Auto Center. Joe Bunch (sales man) was friendly, honest, and very helpful. Financing was incredibly fast, thank you Bill! We will definitely come here again (sales man) was friendly, honest, and very helpful. Financing was incredibly fast, thank you Bill! We will definitely come here again More

Joe and Amanda and the whole team were amazing and it was by far the best truck buying experience I have ever had! Would highly recommend them to anyone! by far the best truck buying experience I have ever had! Would highly recommend them to anyone! More

They were rude, when trying to sell us a new jeep. I didn't like the rate and Carlo's just got up. Grow up. He giggled at me, and I matched his rudeness. I shouldnt have stooped to their level, but the didn't like the rate and Carlo's just got up. Grow up. He giggled at me, and I matched his rudeness. I shouldnt have stooped to their level, but the interruptions were just unbearable. More

WOW!! Wow.. what a great car buying experience!! I went to St Helens auto group and you should to!! No drama no pressure. Robert Fletcher will get it done. Wow.. what a great car buying experience!! I went to St Helens auto group and you should to!! No drama no pressure. Robert Fletcher will get it done. Try them you will be glad you did.. Thanks guys I scored some big points from my wife when I brought it home....E.H More

Fantastic leasing experience all around! I would highly recommend the services at St. Helens CDJR. The staff was absolutely professional, welcoming and answered all of my many questions befor I would highly recommend the services at St. Helens CDJR. The staff was absolutely professional, welcoming and answered all of my many questions before I committed to my Jeep GC. I was nervous about the leasing experience since this is my first lease and Andrew, Mickey and the team helped me EVERY step of the way. Truly a breeze - which was not my experience at other dealerships I visited in Beaverton. More

Worst service department ever I'm not one to give bad reviews, let alone a review at all but this is an exception because of the multiple terrible experiences with St Helens Auto C I'm not one to give bad reviews, let alone a review at all but this is an exception because of the multiple terrible experiences with St Helens Auto Center. I've left this same review on Yelp and a few other places because I'm so disappointed in them and I don't want anyone else to experience what I have. My experiences with this dealer started a few years ago when I purchased a used pickup from them and one of the promised items in the purchase was a set of seat covers for the front and rear seats. Well, after months of multiple calls, visits, etc. I finally got a set of front seat covers but no back ones. Many more months of calls went unanswered and I never did receive the promised items. Well, maybe I should have learned my lesson then but no, I like to buy local so I decided to buy my new vehicle there. I had a pleasant experience with the sales department this time but the good times ended there. Upon getting home with my new rig, I took the wife for a ride only to notice that the the passenger seat frame was broken. not to worry, I immediately took it back to the dealer and they took a look and said no problem lets get that fixed. So we scheduled an appointment for me to drop it off. I came in that next week only to find the service manager arguing with another customer. I sat there waiting for over an hour for him or someone to help me. But that never happened. So they were closing and I left. Called the next day and got an apology from the service manager and he said to bring it in again. I brought it back two days later and they looked at it again and said they would fix it but they didn't have the parts so they were going to order them and call me when they came in. Two weeks went by and I didn't hear from them so I called only to find out that their service manager was fired and they had a new service manager but he knew nothing about my seat frame. So I talked to the new service manager, he apologized and told me they would have my seat taken care of within a week. Well, the seat bracket came in but their one and only mechanic that can work on it had an emergency and was out for a week. OK, no worries, I'm a patient person. It's already been two months of trying to get it fixed, what's another week. Well, the mechanic got back on a Tuesday, I dropped the rig off on Wednesday, expecting it back Thursday. No call to say it was done, OK, maybe they needed another day. Friday afternoon, I still didn't hear anything so I called to check in and they hadn't even looked at it yet, they were really busy but they would get started. OK, about an hour later I got a call that about the part (that came in two weeks prior but no one looked at), was the wrong part and that they had to spend the rest of that Friday getting another one from a different dealer, fine, maybe I'll get it the following Monday. Nope, wasn't done Monday, wasn't done Tuesday, Wednesday, or Thursday, Finally on Friday 9 days later, I called to check in again. They were working on it but it wasn't done. Got a call later that it was finally done, so I went in and picked it up. Took it home and after a week, my wife and I went for a drive to central Oregon but along the way, my wife wanted to move her seat forward, wouldn't budge. Well darn, nothing I could do about it on the road. So when we got home from our weekend away, I started looking into it and the stupid mechanic had the carpet all wound up in the bottom mechanism of the seat and it was jammed. So not wanting to deal with those idiots again, I took the seat out myself, fixed all of the carpet and snapped it back down into place. Yes, the carpet has plastic snaps to hold it in place. Now after almost 3 months, the seat finally works fine... BUT, that same week, I noticed that ALL of the bolts holding the fender on were all loose. They were obviously take out at one point because the paint was chipped on them. Now mind you, I bought a brand new vehicle from them, NEW, it had less than 50 miles on it from many test drives I assume. BUT these idiots couldn't even explain to me why the bolts were loose or even why they were removed in the first place. It was then and there that I decided to call the new service manager to tell him that I'm never taking my rig to his service department ever again. I only give it a one star rating because I cannot give it a ZERO. If a service department can't even put in a seat then I don't think I can trust them with anything else that might go wrong. Another dealer will be getting my business from now on. More

Wil Hatton & Sean Tolan are great to work with! They are very friendly and care about your experience when buying a car. Always making sure to give the best deal and very upfront and personable. Won’t go an very friendly and care about your experience when buying a car. Always making sure to give the best deal and very upfront and personable. Won’t go anywhere else! More