St. Helens Chrysler Dodge Jeep Ram

Thank you Andrew and Robert! You ROCK! I highly recommend that if you want a dealership who ACTUALLY cares about you, your needs and what type of vehicle you are looking to buy, then St Hel I highly recommend that if you want a dealership who ACTUALLY cares about you, your needs and what type of vehicle you are looking to buy, then St Helens Chryslers Doge Jeep Ram is the place you should go. Let me share with you why I highly recommend this dealership: So, I have had very negative experience with the Gresham Dodge Dealership. They do NOT care about your needs, Gresham sales people (Gary) only agenda was to make a sale. He could care less, it seemed, that the vehicle he sold me was right for my needs. (Will be submitting a review about them as well.) The folks at St Helens took time to listen to what I was seeking. I learned about St Helens Dealership from a previous employee from Gresham Doge. I had reached out to this saleslady as we had stayed in touch, and told her that I did NOT want to ever deal with Gresham again and she HIGHLY recommended the St Helens dealership. She had worked with the boss, Andrew, in the past and she told me that if I didn't mind going to St. Helens, she knew that Andrew and his team would work with me to find me the perfect fit. Andrew and his team are class acts!!! I want to thank Andrew, Carlos and Mickey for their helpfulness but I want to give a Big shoutout to my salesman, **Robert Fletcher**!!!! He went above and beyond to make sure I felt comfortable with my new car, a 2019 Jeep Cherokee Latitude Plus!!! He went over every detail of the car, took time to answer all my questions and even programed my cell phone to connect properly to the car! THANK YOU ROBERT!!!!! More

Truck buying experience . The sales staff was knowledgeable and friendly. Zero pressure when it came time for dealing . Joe my salesman made this my best auto buying experi The sales staff was knowledgeable and friendly. Zero pressure when it came time for dealing . Joe my salesman made this my best auto buying experience I've ever had! More

Great experience. We were just coming to look and wound up going home with the most gorgeous car I have ever owned!!! Matthew was the most down to earth car salesman I We were just coming to look and wound up going home with the most gorgeous car I have ever owned!!! Matthew was the most down to earth car salesman I’ve ever had. Matthew has a lot to do with helping and guiding me to buy my car. Very pleased :) Juli Williams More

Honest, straight forward, friendly! our salesman Matthew was great. We feel very good about our experience and the transaction. The dealership stands behind their product and we look for our salesman Matthew was great. We feel very good about our experience and the transaction. The dealership stands behind their product and we look forward to a long relationship! More

Unfortunatel I haveto click one star to rate this dealership This dealership practices false advertising and click bait marketing. Vetted salesman over the phone with questions of what they had in stock with wha This dealership practices false advertising and click bait marketing. Vetted salesman over the phone with questions of what they had in stock with what we were looking for-not interested in showing up and having our time wasted. So sales guy calls us up says we have 3 avail that price one in particular. So we decide to make the trip. Get there. Sales guy doesn’t know where trucks are. Finally after walking around in their grass overgrown sales lot, locates the truck same vin # as price quoted however this truck has lift package and now sales guy has to talk with finance guy and suddenly can’t get truck for that price with lift package. Husband gets pissed tells them false advertising and we should get truck for that price, husband has pics that matches pricing from computer inside dealership, so then the finance guy tells my husband to “flip off” the camera so he could call the police. Most unprofessional customer service, sloppy. End of story husband gladly flips off camera we leave. More

Service Thank you to all the workers and Ken at St.Helens auto Center for fast and accurate service. If anyone needs top quality service work done I would tak Thank you to all the workers and Ken at St.Helens auto Center for fast and accurate service. If anyone needs top quality service work done I would take your car or truck to them. More

A little disorganized, but some great people We went to the dealer because of a specific F-150 on their website. Robert met us and went over the truck and answered all of our questions. I’m usual We went to the dealer because of a specific F-150 on their website. Robert met us and went over the truck and answered all of our questions. I’m usually guarded and untrusting of salesmen but Robert quickly put us at ease. When we put in our offer one of the managers came cane over over to reject our offer and was politely belittling to us. We were ready to leave, but I was happening to watch Robert as his jaw tightened during the “discussion” and he asked us to sit tight. We watched a pretty heated conversation through the window ( usually there’s a waiting period to make you nervous, this wasn’t like that), and he renegotiated a better deal for us that we accepted. But salesman I had the pleasure of working with. I don’t get to say that much about car salesmen! A shout out to Megan who helped us with some follow up paperwork after the purchase. Because of Robert and Megan I would definitely do business with them again. More

older Jeep Grand Cherokee I’ve taken my Jeep to this place for service 2 times now. Both times they diagnosed the problems and also found other issues recommending needed atten I’ve taken my Jeep to this place for service 2 times now. Both times they diagnosed the problems and also found other issues recommending needed attention . I know my Jeep with 180, 000 miles it has issues but well worth it. They did what they said they would do and treated my service and quality of work they did Totally top rated in my opinion. One last thing that was outstanding. I rented a car from them and dropped it off to pick up my Jeep. I suddenly came to the conclusion a month later that I left some things in the trunk . It was a long shot but I went in and asked if they have any unclaimed property from rentals and I described the items and YES ! They did hold my items ! Ken and Keith and your team are Awsome! More

Service Department A Joke Impossible to get service department on the phone. Never return voicemails. And most recently, I was told to wait for a "Tech Rep" to come out from Do Impossible to get service department on the phone. Never return voicemails. And most recently, I was told to wait for a "Tech Rep" to come out from Dodge because they were concerned my vehicles problem was more tricky than most. I literally waited almost a month, for an answer, only for them to say today that they never actually requested that tech rep from Dodge at all and that I should instead take my vehicle somewhere else because they don't want to deal with the difficulty. Sorry to bother you with my business. If you wanted to pass me off to the next dealer, go ahead and do so, but don't lie to me that you're requesting additional resources just to get me out the door and then ignore me while I wait around for a month with my vehicle decomissioned. xxxx you. More

Excellent service!! Saint Helen's treats you like family! Took my car in with no hassles. With New owner ship and new people place is great! Took my car in with no hassles. With New owner ship and new people place is great! More