St. Helens Chrysler Dodge Jeep Ram

Bought a 2018 Jeep I bought a 2018 Jeep compass about a year ago. I was told it was such a great car, I call bullcrap Starting in OCT about 8 months after i bought the c I bought a 2018 Jeep compass about a year ago. I was told it was such a great car, I call bullcrap Starting in OCT about 8 months after i bought the car, things starting popping up that was wrong. I first brought it in because it was shifting really hard, they fixed that and said it was a computer issue. A Month later it happened again. Then my Back latch shocks broke so i brought that in to fix. Once that happened CODES started popping up like crazy. Brought it in again Feb 15th 2019 and they told me that the transmission needed reset again and the actuator needs to be replaces. Let me tell you , that part in the car in the back of the dash so that means the whole things has to be taken apart and seats out everything. . After about 3 weeks of it being in shop because i guess the part had to come from the other end of the united states, i come in and check on it and my car is torn apart still and they had to order another part that was going to take a while. So about 4/19/2019 i go and pick up my car and start it and look and see that my back tire is going flat..... Also another code pops up. I let the services dept know right away and i was told to go to Les schwab down the road and have them fix the tire. "Well i didn't drive this car for about 2 months so why was the tire flat???) I asked and he said i need new tires... Well i understand that but when i brought the car in the tire was not going flat... Anyways they wouldn't help with that. I took it to get it fixed and they said there was a slit in the side wall of the tire and i would need new tires. Well i didn't have the money at the time and so they made me call a tow company to tow it back to the dealership after i got off work and waited 2 hours for that. I was told i cant have a rental tell the next morning. I work daily so i had to find a ride to work and to get rental, when i got the rental i was told there was a new policy about a deposit for the rental of 100$ ............ I told them i cant pay that, they waived the fee. Then next day they said that they fixed the code and it was something to do with the air bags (scary). So Friday i am trying to figure out what to do about my tire and get the car out of there, I said to them "well i have to figure out a tire!" The services dept told me that i needed to return the rental car at the end of the day or i will have to pay for it. This morning i had to go buy tires for the jeep, which is fine. But when my husband started the car to go get tires put on it ANOTHER CODE came up again and my front windows wont roll down unless i mess with it and turn off car and push buttons and also my unlock and lock button wont work unless i push it a couple times. I am MAD!! When i called the dealer ship to talk to the services dept. I let him know what was going on and all he said is ill call you back and was very short and made it sound like i was a pain for there crappy Jeep they sold me. All ill say is when you go in for services the first couple times they are very nice and helpful but when there is a problem they get annoyed you have to keep bringing the car in. When i bought this car, i needed a new car that was safe for me and my family. This car has been nothing but problems and the dealership owner doesn't care because i have left him 2 messages now and no return. I tried to buy local and that screwed me..... I have called the manufacture and started a case with Jeep cause St. Helen's Auto told me to do so.... I just hope that it get fixed or someone makes it right. I have made two payments on my car and they are not cheep to not be driving it. More

Bought our Jeep Rubicon today We were in the market for a jeep Rubicon and came in to talk to Big Dave (David Dowell) about one that we had seen on the Internet. We were more tha We were in the market for a jeep Rubicon and came in to talk to Big Dave (David Dowell) about one that we had seen on the Internet. We were more than happy to not buy if we cannot make a deal, big Dave and Mickey Monahan were excellent members of the sales staff. They offered options and walk us through several vehicles till we found the one with the options we were looking for. It was a low-key, no push sale and we enjoyed the experience. Good selection, excellent sales staff, and an overall great experience. Looking forward to buying another vehicle in the future. More

New Car Purchase Review I purchsed a brand new Ford Explorer from St Helens Car Dealership. It was the best buying car expierence ever. Robert Mopar Fletcher is an Over I purchsed a brand new Ford Explorer from St Helens Car Dealership. It was the best buying car expierence ever. Robert Mopar Fletcher is an Over The Top salesman. He gets you exactly what you are looking for, Has a Fill your requests attitude and goes beyond. This is not only the first vehical we have purchased from him. My husband bought a brand new Dodge Pick up from him as well. Robert became a friend of the family. I would tell all of St Helens/ Scappoose areas to shop at St Helens Auto and Ask for Robert. More

Another awesome experience! Thank you guys for always making our experience wonderful!! It is worth the drive to work with the St Helens team! So friendly, and really great. Than Thank you guys for always making our experience wonderful!! It is worth the drive to work with the St Helens team! So friendly, and really great. Thank you Andrew, Dave, and Mike!!! Already looking forward to getting my next Rubicon and seeing y’all again! More

They used bait and switch on us! Called to verify information was correct that the van had stow go seats and Charlotte confirmed so we drove the hour and Half drive there only to be p Called to verify information was correct that the van had stow go seats and Charlotte confirmed so we drove the hour and Half drive there only to be passed off to another person who quickly told us the van did NOT have stow go seats!! Grrrrr. Than they passed us off to two other no help people. Wasted one day plus gas ! Dishonest! Stay away folks and save getting a headache! More

Liers thieves won’t honor car sale price I was on line and found and unbelievably car for a stupied price. I called and emailed them telling them I would pay cash for the car. They turned aro I was on line and found and unbelievably car for a stupied price. I called and emailed them telling them I would pay cash for the car. They turned around and said they maid a mistake and they weren’t going to honor it. I have bought from them before and got so so service. Now I would rather go miles or out of state instead of buying a car from the biggest thieves, Liars I’ve ever seen Singed pissed More

Positive experience "Big" Dave was very helpful and understood what I wanted and worked to get where we needed to be. Now I'm driving a new truck. Thanks Dave and if your "Big" Dave was very helpful and understood what I wanted and worked to get where we needed to be. Now I'm driving a new truck. Thanks Dave and if your looking for a vehicle go see him. More

They need to honor sale price. They had a Jeep at a steel they refused to honor there price they should have triple checked there facts before posting and after posting prices They had a Jeep at a steel they refused to honor there price they should have triple checked there facts before posting and after posting prices I still have the pics of there sale price More

Fast, efficient, and friendly Though I didn't buy my truck here (got a killer deal on mine from a Subaru dealership who didn't know what they had), I went here for some recall work Though I didn't buy my truck here (got a killer deal on mine from a Subaru dealership who didn't know what they had), I went here for some recall work back in August. There was a slight mix-up in my appointment, but they literally squeezed me in, and had me in and out in under an hour. I needed to borrow the wifi for work, and the sales staff went out of their way to ensure that I had a quiet place to work, and ensured that I got connected with no issues. Would highly recommend St Helens CDJR - they may be a country dealership that sells more trucks than cars, but they make sure that the country hospitality and work ethic shines through. More

Its a new and improved St Helens Auto This St Helens Auto Center is not your mama's St Helens Auto. New owners /management and staff have really changed everything here. I bought from the This St Helens Auto Center is not your mama's St Helens Auto. New owners /management and staff have really changed everything here. I bought from the "old guys" and can admit they were too shady for me, resulting in many problems ,including distrust and "never agains" We heard that things had changed, so we visited the lot and found what we wanted. I purchased my Journey here in 2017, and have had zero issues. Keith Weisgerber in service has always been a polite, cheerful and experienced guy! Always in and out in quick time for oil changes and and such, and he keeps me informed of wait length or any questions-for example--he found me on the lot, showed me the cabin air filter and asked if I wanted replaced. And if so, its about $XX dollars. Seeing it made me say yes. Service dept is usually a bustling place, so some patience is required for narrrow lanes and parking, but the fact they are busy is usually a good thing! . More