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Stamford Hyundai Service Center

Stamford, CT

4.6
716 Reviews

716 Reviews of Stamford Hyundai Service Center

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August 04, 2021

25 words is too much from me me me me me me me me me me me me me me me me me me me More

by Jaurellocpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Eager, Jeffryn Olivares-Mateo, Jay Strassberg
Aug 09, 2021 -

Stamford Hyundai responded

Thanks!

August 03, 2021

A short and simple repair went smoothly. I only spent an hour in the comfortable waiting area while by car was seen immediately. Polite and professional service - exactly what I've come to expect at Stamfor More

by Ganon11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffryn Olivares-Mateo
Aug 03, 2021 -

Stamford Hyundai responded

Thank you! It's our pleasure to help keep your vehicle running smoothly!

August 03, 2021

The service department is top notch. The manager took care of me as I walked through the door and couldn’t have been more helpful. More

by SteveGross28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Eager, Jeffryn Olivares-Mateo, Jay Strassberg
Aug 03, 2021 -

Stamford Hyundai responded

It was our pleasure to serve you! Thank you!

July 31, 2021

As always , Dan and his crew did a great job on the service of my G80 - the service was completed in the time quoted and was beautifully cleaned ! More

by RBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Eager
Aug 03, 2021 -

Stamford Hyundai responded

Thank you for choosing to service with us!

July 30, 2021

Horrible customer service! Not honest at all!!! Plus you will get some nasty attitude! Gave in a car for service and to fix something and guess what, service was done but NOT the fixing part! They don’t kno More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Eager, Jeffryn Olivares-Mateo, Jay Strassberg
Aug 03, 2021 -

Stamford Hyundai responded

Sir, as we have explained, you must contact Genesis Customer Care to resolve this issue. It is not something we can do at the dealership.

Aug 03, 2021 -

MD responded

You did not explain that at first! I had to call for over a week every day and was told to leave a message to the service advisor that was dealing with my case, And finally after over a week I said can someone tell me what’s going on and I was told for the first time that Jeffryn Olivares Mateo No longer works by you, and when I asked the service advisor on the phone “so why didn’t anyone telling me that and just tell me to leave messages” I was told “because it’s non of you business” and at the same second the advisor informed me that there is no problem with my car! I have a report that states that there is a problem! And here in the response you say “it is not something we can do at the dealership” as I mentioned you guys are not honest, and I did contact Genesis Customer Care.

July 29, 2021

Excellent service as always. We have been a dedicated Hyundai family. We have recommended several people who have also become apart of the Hyundai Family at Stamford Hyundai A+ sales and service More

by Mhump67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Eager
Aug 03, 2021 -

Stamford Hyundai responded

We so appreciate your loyalty and your recommendations! Thank you!!

July 23, 2021

I waited while a recall service was done. Car was ready when promised. Only quibble was difficulty in finding a parking spot when I dropped off my car. Dan was very courteous and walked me to my car to m More

by lawrence.gastwirt@gmail.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dan Eager
Jul 27, 2021 -

Stamford Hyundai responded

Thank you for servicing with us!

July 18, 2021

the customer is always first at Stamford Hyundai. I made the switch after leasing 6 Audis prior to Hyundai. I still retain very high marks for Audi‘s customer service but everyone at Stamford Hyundai has go More

by jkp777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 19, 2021 -

Stamford Hyundai responded

Thank you for making the switch! We're honored to serve you! Thank you for your business!

July 14, 2021

Scheduling service is a breeze, with multiple options available. Excellent service as always: courteous, efficient, thorough, and speedy. I'm so grateful for the Hyundai service department. More

by hd1652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Eager, Jeffryn Olivares-Mateo, Jay Strassberg
Jul 15, 2021 -

Stamford Hyundai responded

Thank you! It's our pleasure to serve you!

July 09, 2021

This was by far the best experience I have had at any Hyundai dealership. I visited the service department and was completely taken care of from beginning to end. It was such a difference from my previou More

by harriet.dunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffryn Olivares-Mateo, Jay Strassberg
Jul 12, 2021 -

Stamford Hyundai responded

Thank you for choosing to service with us! Jay and his team look forward to serving you again!

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