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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.2
1,021 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,021 reviews

May 27, 2022

Fantastic service and superb sales associate. Highly recommend!! Follow up service has been amazing as well. More

by Wingartn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
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May 30, 2022 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're glad Emmet was able to help, and we hope to see you again!

Helpful
May 26, 2022

Absolutely enjoyed my car buying experience. R was completely knowledgeable about the vehicle and understanding of my needs. More

by jfutrell533
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
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May 30, 2022 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. Parvaz and our team appreciate your business and hope to see you again soon!

Helpful
May 19, 2022

Quick easy and efficient. Didn't rry to play games or use gimmicks. Fair price for their vehicles and good appraisal for mine More

by Crtucker1265
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022 -

Crtucker1265 responded

Ok

Helpful
May 17, 2022

It was a pleasant first car buying experience, although it was sad to drive the car off the lot and immediately to the gas station. More

by amharman2018
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmet Obyrne
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May 18, 2022 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

Helpful
May 12, 2022

Great experience highly recommend them. Bought online and picked up exactly as advertised. Even took care of my home state plates More

by ahassinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2022 -

Star Auto Mall 512 responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 11, 2022

Good work like 👍 excellent service and perfect staff I recommend it 100 percent ,where they Best tended us More

by Sosxavier10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2022 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 06, 2022

Car sold before I could get in there, but Cheyenne was super nice and helpful. If they have something else I like they will be the first place I go to. More

by jack kirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne
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May 09, 2022 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business, Jack, and hope to see you again soon!

Helpful
May 05, 2022

Best price and Best customer service in town! I would purchase again from here! Highly recommended More

by edifynewsletter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
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May 09, 2022 -

Star Auto Mall 512 responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Helpful
May 05, 2022

Service guy (matt-very helpful), customer service was less than satisfactory. They didn’t seem to know what was going on. They seemed young on the phone and not really trained. More

by Hrmr00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul- helpful, and Matt in service.
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May 09, 2022 -

Star Auto Mall 512 responded

Providing a positive experience is our top priority, so we are happy to hear that Matt was very helpful. We're disappointed to hear however that your visit didn't entirely measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

Helpful
May 04, 2022

When I left, got on the highway I realized I had No gas at all More

by rebelrose9267
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Star Auto Mall 512 responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

May 23, 2022 -

rebelrose9267 responded

Nothing to get to the bottom of. I had to find a gas station before i got stuck on highway with no gas. Took me $108 to fill up. Was told they would put in gas before i left. But they did not. Oh well...another day in life. (:

Helpful
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