Back

Star Auto Mall 512

Bethlehem, PA

4.2
1,025 Reviews
Contact Dealership

3439 Bath Pike

Bethlehem, PA

18017

Directions

By Type

Showing 1,025 reviews

March 11, 2021

Recently bought my first car here. Joe and Chelsea made it a low-pressure and pleasant experience. The personal attention and care to the purchase experience really exceeded my expectations. They hooked me More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Winick, Joe Robinson
Mar 12, 2021 -

Star Auto Mall 512 responded

Thank you, Dan, it's great to hear that Joe and Chelsea delivered such a pleasant, stress-free experience! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Star Auto Mall 512!

March 10, 2021

Parvaz was awesome made the experience really great. I’m glad that we were able to find a car that I love so much! Thank you!! More

by Llacesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Mar 10, 2021 -

Star Auto Mall 512 responded

It's fantastic to hear that Parvaz provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

March 09, 2021

Great place, no Hassel, worked out a great deal for us. This is our second vehicle we bought from here, and we will definitely get our next car here too. Thanks guys@ More

by Crys0272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson
Mar 09, 2021 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for your business. We hope you enjoy your new vehicle. Come back and see us anytime.

March 03, 2021

They let us take the car for a 90 minute test drive that included our mechanic inspection. Emmet our salesman was helpful in negotiating with Star mgmt to get our price. We even left w/o a deal and he kep More

by Dave S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Emmet Obyrne
Mar 04, 2021 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're sorry that the paperwork took longer than expected. We're glad Emmet was able to help, and we hope to see you again! Congratulations on your new vehicle, Dave!

February 28, 2021

Overall great service could use a bit more attention to vehicle maintenance checks.i was happy with vehicle purchase and delivery was outstanding precise and online. More

by flaviusvasile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Emmet Obyrne
Mar 01, 2021 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

February 27, 2021

This was the second car I purchased from Star, and once again i was pleasantly pleased. Paul in finance, Joe the sales manager and of course my salesman, Emmet were all great. Very entertaining as well. Ha More

by Kiralynnsdaddy1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Paul., Parvaz Ramin, Emmet Obyrne, Luis Santana
Mar 01, 2021 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Paul, Joe and Emmet here at Star Auto Mall 512.

February 24, 2021

Walking in felt very welcoming and friendly staff very helpful with all questions that I had, I was very entertained while going thru the process More

by 1606lopezboyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Cheyenne Kunkle
Feb 24, 2021 -

Star Auto Mall 512 responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

February 24, 2021

Very helpful with the purchase tim and neileen were very helpful and help put everything together for me they were also very friendly and help me get the car More

by LOBSTER802000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neileen and tim
Feb 24, 2021 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 23, 2021

Was unhappy several times had to bring vehicle back because not fixed correctly. Service department staff were very friendly and willing to help in anyway but service work not good Had to bring back t More

by wsparker09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolita in service , Joe Robinson, Parvaz Ramin, Emmet Obyrne, Luis Santana, Cheyenne Kunkle
Mar 12, 2021 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Joe Robinson General Sales Manager (484) 898-8100

February 21, 2021

perfect in every category !!! Luis is one of the best if not the best couldn’t have made this process any better or easier thank you!!! More

by Aj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Santana, Luis Santana
Feb 21, 2021 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Luis, and it was a pleasure having you at the dealership. We appreciate your review!

...
56
...