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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.3
1,140 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,140 reviews

July 14, 2021

Good at checking out get what u want to drive off with I’m going to get a other car from there really soon beaz More

by Kdewindt23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Luis Santana
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Jul 14, 2021 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 13, 2021

The staff was/ is very helpful & treated me with respect even tho I didn’t have a lot of money to spend on a vehicle. More

by Sallygurl65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Idk his name, the paper work guy
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Jul 13, 2021 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 13, 2021

Xavier was awesome!!! he was patient he work with us made sure we got the right vehicle at the right cost!!! you can't ask for anything better than that... More

by XAVIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PAUL!!!
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Jul 13, 2021 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Xavier, and it was a pleasure having you at the dealership. We appreciate your review!

July 11, 2021

Danny Raza went above and beyond to get me the truck I wanted at the price I was happy with, I couldn’t be happier with the service and how much he did for me More

by nhra.justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Raza
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Jul 12, 2021 -

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Congrats on your new purchase, and let Danny or our team know if we can be of any more assistance!

July 10, 2021

The dealer was well informed and thorough with his work. He was pleasant and helpful but didn’t try to force the sale, very satisfied More

by Hamilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
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Jul 12, 2021 -

Star Auto Mall 512 responded

It's great to hear that Parvaz was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Star Auto Mall 512!

July 08, 2021

I just made 1st car payment. I've needed service 5 times. Check engine keeps coming on and AC not working, mirror case broken still. More

by V.campo66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
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Jul 25, 2021 -

Star Auto Mall 512 responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Robinson General Sales Manager (484) 898-8100

July 08, 2021

Very nice and helpful community, and also offer good prices on a wide range of cars. I recently bought a car and looks and feel like its fully new. More

by Sunny Singh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne, Bob Burak
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Jul 08, 2021 -

Star Auto Mall 512 responded

Congratulations on your new vehicle, Sunny! It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

July 03, 2021

Our rep Yari was absolutely great, from the moment we walked in very helpful and kind and informative. Never has purchasing a car been so easy. Thank you! More

by Becky.lopez26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarileen Padilla
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Jul 04, 2021 -

Star Auto Mall 512 responded

Becky, Thank you for your business and this review. We're happy to hear Yari and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2021

This is my 4 th car purchase from Star. Superb customer experience from test drive to purchase. Would highly recommend. Emmet was the perfect salesman. More

by Cthy1213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne, Bob Burak
Report | Print
Jul 01, 2021 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Emmet met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2021

I was very pleased and happy with the professionalism and customer service More

by MarkHarvey85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady in Service Department! Excellent customer service, Joe Robinson, Parvaz Ramin
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Jul 01, 2021 -

Star Auto Mall 512 responded

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Star Auto Mall 512.

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