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Star Auto Mall 512

Bethlehem, PA

4.3
1,155 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,155 reviews

February 09, 2025

Best people I ever worked with very fast and straight forward no xx. Friendly and very reasonable dealer ship. More

by danoakley100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEX
Feb 10, 2025 -

Star Auto Mall 512 responded

Dan, Thanks for sharing about your experience with Star Auto Mall 512. Alex and our team appreciate your business and hope to see you again soon!

February 07, 2025

Good customer service, treated with respect, answered questions, allowed test drive but cars are parked too close in the lot to get a good walk around look. More

by KESLWOODS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Star Auto Mall 512 responded

It's great to hear that we were able to assist you Our goal is to make sure everyone who walks through the door leaves happy. We will share your comments with the team. Thank you for choosing Star Auto Mall 512!

February 06, 2025

The seller cindy she was very friendly and polite she helped a lot i was happy whit her no complaints More

by leobeto57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindi Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us! We're happy to hear it went well with Cindi and truly appreciate your feedback.

February 05, 2025

The car they sold me had MANY flaws! Broken wires etc! Worst ever!! They don't return emails, texts or calls! It cost me $380 to fix the many things that were bad! I sent them a bil More

by JK The Bass Player
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ted Craig
Feb 08, 2025 -

Star Auto Mall 512 responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Management Team (484) 898-8100

Feb 08, 2025 -

JK The Bass Player responded

I was wrong, it cost me $480!!! Unfortunately, this system will not allow attachments. I have copies of the repair bill that Star Auto Mall was supposed fix. I also have the mechanic's video of the car's underneath disaster!

Feb 08, 2025 -

JK The Bass Player responded

I was wrong, it cost me $480!!! Unfortunately, this system will not allow attachments. I have copies of the repair bill that Star Auto Mall was supposed fix. I also have the mechanic's video of the car's underneath disaster!

Feb 10, 2025 -

JK The Bass Player responded

https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 Above is the mechanic's video and the bill. Thanks!

Feb 11, 2025 -

JK The Bass Player responded

Sure, you have my number.

January 31, 2025

Fernanado Santiago was an excellent sales person. He was friendly, knowledgeable, and professional. He had patience in explaining the car, the features, and the options with my choices. Despite my ma More

by cvasq
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Star Auto Mall 512 responded

We are so glad that we had the opportunity to work with you, and that Fernando could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 28, 2025

Very professional, informative and patient with the cat buying process. This is my first car and I didn’t feel overwhelmed or intimidated. I appreciate everyone having patience with me. More

by amandaserrano050
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Star Auto Mall 512 responded

Amanda, Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 21, 2025

Really helpful to buy my new car. I appreciate all they did . They were able to get me financed quickly. Tried three other places and they never even gave me a call back. More

by DELTAMAMAJOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Star Auto Mall 512 responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

January 17, 2025

My 38th car of my life & the best car buying experience of my life! Ted is the best also! Thank you! More

by JK The Bass Player
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Craig
Jan 17, 2025 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2025

They work with me the best way they could and got me in a good car! More

by Juliwhoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindi Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance the manager great guy!
Jan 15, 2025 -

Star Auto Mall 512 responded

Thank you, Juli, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2025

Easy and very quick transaction. Thanks for great service and car is what we expected More

by TTIMPKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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