Back

Star Auto Mall 512

Bethlehem, PA

4.4
1,285 Reviews
Contact Dealership

3439 Bath Pike

Bethlehem, PA

18017

Directions

By Type

Showing 1,285 reviews

August 05, 2021

Is all good. Knowledge professionals and good service excellent timing. Treat customers like family witch is important to us thank you for the service Im done. More

by TORTIZ5515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson, Parvaz Ramin, Luis Santana
Aug 05, 2021 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

August 03, 2021

Got a great car at a great price. Got more for my trade in than I thought. Very professional sales man I delt with. No pressure. More

by jstsamoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Aug 04, 2021 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience working with Parvaz! We sincerely value your business and look forward to your next visit.

Aug 04, 2021 -

jstsamoe responded

My e-mail address is jstsamoe@aol.com

August 01, 2021

After looking for a car. I finally decided to go to star. It was a great experience and I would recommend anyone here. Thank you. More

by hpsunshine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Emmet Obyrne
Aug 02, 2021 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review!

July 30, 2021

This is the second I came to star auto mall 512. I got a really deal on my first car! The second time I got the best deal ever! The sales people can do miracles! More

by tracieckhardt23@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jul 30, 2021 -

Star Auto Mall 512 responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Star Auto Mall 512!

July 26, 2021

The sales people are great however the service is slow and I needed to have repairs 3 times. The last being for brakes that should have been done properly the first time. Took 4 hours because parts not th More

by Vonmeir
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul, Yarileen Padilla
July 25, 2021

Was informed that the order of my tires will be delivered within 1/2 hour and it took 2 hours and then another 2 hours for the tech to finish the job, not good for buissness. More

by Willie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dashira was the only one that helped
Aug 11, 2021 -

Star Auto Mall 512 responded

Willie, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send me a message with your contact information so that I can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Robinson General Sales Manager (484) 898-8100

July 25, 2021

Everyone was very nice and happy to help with whatever we needed! Nice lot with lots of different cars and was very clean. Great Dealership! More

by Hunterkk15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson
Jul 26, 2021 -

Star Auto Mall 512 responded

Hunter, Thank you for taking the time to share your thoughts on working with Xavier, Joe and our team. We're glad to hear we delivered such a great experience!

July 24, 2021

have always used the sister pen auto but when it closed and joined with star Pontiac we continued and will stay maybe in future as long as they make us happy More

by Gersty45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jul 26, 2021 -

Star Auto Mall 512 responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 21, 2021

They helped me out getting me into a vehicle affordable that can get me back and forth to work and to wherever I choose to go More

by Natebecker610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Jesse
Jul 22, 2021 -

Star Auto Mall 512 responded

Nate, Thanks for sharing your thoughts about your experience with Star Auto Mall 512. Christian and our team appreciate your business and hope to see you again soon!

July 21, 2021

Last thing you should’ve done is ask me to review this place. WORST DEALERSHIP EVER! Scam artists, would not recommend to my worst enemy. My trade in car was not satisfied by STAR and I continued to rec More

by Brittany
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sales person Danny Razza is GREAT
Aug 07, 2021 -

Star Auto Mall 512 responded

Hello Brittany, We tried to help you the best we could. You agreed to receiving payment instead of getting your car fixed at the shop. It seemed that we helped you out to a degree that was satisfactory to what you wanted. Joe Robinson General Sales Manager (484) 898-8100

...
72
...