Star Auto Mall 512

Will not recommend any one here. And if anyone ask me about this place imma tell Them, do not go there they sale bad cars about this place imma tell Them, do not go there they sale bad cars More

The 2017 GMC Arcadia you sold me has a permanent problem when putting in park the screen reads shift to park there's a class action lawsuit on this this vehicle never should of been sold I expect a response when putting in park the screen reads shift to park there's a class action lawsuit on this this vehicle never should of been sold I expect a response please before it becomes a legal matter thank you More

Great service. No hassle, no stress shopping experience. I would recommend to anyone. After initially checking the car all my issues with the car have been taken care of. As of now I am happy with my pur I would recommend to anyone. After initially checking the car all my issues with the car have been taken care of. As of now I am happy with my purchase. More

The sales staff was nice. I bought the car. I had issues with my paperwork and financing. Specifically declined GAP insurance, it was almost slipped into my contract. I walked in with a pre-approval with my paperwork and financing. Specifically declined GAP insurance, it was almost slipped into my contract. I walked in with a pre-approval letter from Capital one and the dealership was able to provide financing with a lower APR rate. However I came in letting them know I wanted a 60 month loan term, when reading the paperwork at home I found they put a 72 month loan term. The staff was busy when I came in at 3pm. I was there until close waiting on for the finance papers. I wasn’t happy with the wait, or the mistakes on the financing contract but the car was priced well and had minimal issues. I was supposed to get a paper to get a broken tpms sensor fixed but by the time I finally got through the entire process, everyone had forgotten so I’ll probably have to pay for it out of pocket. ***Update: 1500 miles into own this car, I bought in June it’s now August, I go to the dealership because it’s making a weird noise when braking. They tell me it needs all new brake pads and rotors which Star Auto said they put new brakes and rotors before I bought it. So they misrepresented the vehicle saying it passed inspection with new brake pads and rotors and fraudulently put passing inspection stickers. Joe Robinson what is your extension so I can contact you directly about all this? Or call me directly. Your service department wants me to drive the car over on Saturday with barely any front brake pads instead of paying the authorized Subaru dealership to replace them. Subaru even cooperated by taking photos so you would have proof the brake pads aren’t new. More

The entire staff did a fantastic job, especially considering these trying times. I felt welcomed, well informed and no pressure. I would certainly recommend Star Auto to anyone. considering these trying times. I felt welcomed, well informed and no pressure. I would certainly recommend Star Auto to anyone. More

Overall very pleased with how everything happened. They worked with me and fought tooth and nail to get me the car I wanted. Guaranteed recommending to all family and friends. worked with me and fought tooth and nail to get me the car I wanted. Guaranteed recommending to all family and friends. More

The dealership really took care of me and help me find a good car for a good price.I will definitely be recommending friends and family to go to this dealership good car for a good price.I will definitely be recommending friends and family to go to this dealership More

Absolute pleasure to work with. Even during this crazy pandemic, he went above and beyond to make sure I was taken care of, even had my AC recharged before I left the lot and put it through another wash. pandemic, he went above and beyond to make sure I was taken care of, even had my AC recharged before I left the lot and put it through another wash. Amazing. More

All who we dealt with was wonderful.thank you all.great job!.anyone working here would be honored on how you treat your employees.they learned how to do there job nicely, respectfully, job!.anyone working here would be honored on how you treat your employees.they learned how to do there job nicely, respectfully, More

Friendly service and very helpful in getting our son his first car during the Covid crisis. They fixed the brakes rotors, pads and one of the calibers for us. Thank you, we are grateful for the caring ser first car during the Covid crisis. They fixed the brakes rotors, pads and one of the calibers for us. Thank you, we are grateful for the caring service. More