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Star Auto Mall 512

Bethlehem, PA

4.3
1,162 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,162 reviews

January 02, 2021

So far, every thing is really great. The price of the vehicle was good and fair. I appreciate your understanding of the card problem. I also like the fact that you handle the mechanical problem fast an More

by Bxchaser1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service staff, Joe Robinson, Cheyenne Kunkle
Jan 03, 2021 -

Star Auto Mall 512 responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Star Auto Mall 512 are glad to have you as a customer.

January 01, 2021

This dealership was the best for me. They really helped me out when my insurance company was messing up. I’m actually taking a friend to get a car there and my husband. The best dealership in town. Thank More

by queenzen03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Jose Guzman
Jan 03, 2021 -

Star Auto Mall 512 responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

December 30, 2020

I definitely recommend getting a car from this place. Chelsea W was awesome to work with. She is friendly, kind, and will go above and beyond to help you. Paul, the finance guy, was also great to work wi More

by Steph
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsea Winick
Dec 30, 2020 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Chelsea and Paul. Congratulations on your new car, Steph! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 26, 2020

Nice and easy to make a deal. Scratch noticed on side of car not completely fixed. Thought it was going to be fixed but was told it ls a deep scratch. The touchup paint actually makes it look worse. More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Parvaz Ramin
Dec 28, 2020 -

Star Auto Mall 512 responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512! Please reach out so we can get that scratch fixed, Sean!

Jan 03, 2021 -

Sean responded

I stopped by and they used touchup paint on it making it look worse. I live an hour away and dont want to pay $10 in turnpike fees plus gas if its not truly going to be able to be fixed. Thanks.

December 20, 2020

Quick, thorough and efficient service. We were able to get the Subaru we were looking for with 25k miles less and for a lot less than other dealers. More

by SubieSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 19, 2020

I can't say enough about the great customer service and friendliness!! Awesome car dealership!! I would definitely deal with them again in the future More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Parvaz Ramin, Cheyenne Kunkle
Dec 20, 2020 -

Star Auto Mall 512 responded

Thank you, Trish, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 17, 2020

Try was very professional and very helpful. I felt like I was at home and knew them all my life. The car is beautiful and I like More

by bilayb59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Guzman
Dec 17, 2020 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

December 16, 2020

Very respectful and helpful did not hesitate to find a vehicle we were interested in treated us very professional always liked the salespeople there did not hesitate to help our needs More

by ivj4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Dec 16, 2020 -

Star Auto Mall 512 responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 15, 2020

Excellent service from Joey all the way down..‼️‼️‼️‼️ Parvaz Was GREAT ‼️‼️‼️ Great environment very friendly, professional, will recommend to anyone who needs a vehicle. Thanks.‼️ More

by winderclinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Parvaz Ramin, Cheyenne Kunkle
Dec 16, 2020 -

Star Auto Mall 512 responded

Thank you so much for your wonderful review! We are thrilled that Joey had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Star Auto Mall 512!

December 15, 2020

Xavier was amazing! He really helped me find the car I wanted instead of just quickly pushing me into something. He was very patient and understanding of all my specifications. The entire crew was really More

by ksblanks34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Tom Muller, Joe Robinson
Dec 15, 2020 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that Xavier had the opportunity to work with you, and that he and the team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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