Star Chrysler Jeep Dodge Ram

Quick and easy With the exception of the young woman who answers the phone, my experience was great. Kyle was very helpful and patient in answering all of my questio With the exception of the young woman who answers the phone, my experience was great. Kyle was very helpful and patient in answering all of my questions. He communicated with me via email and provided me with updates. More

Awesome service I went to this place for an oil change, and everyone was very friendly. I would recommend this place to anyone. The service was fast. I went to this place for an oil change, and everyone was very friendly. I would recommend this place to anyone. The service was fast. More

Great Experience! Mino was the best!! He was so helpful and got us into a beautiful quickly!! It was a great experience! Kyle in finance was also very helpful and frien Mino was the best!! He was so helpful and got us into a beautiful quickly!! It was a great experience! Kyle in finance was also very helpful and friendly! More

Average, ordinary, nothing special. Although my car had been there before, it was my first time. When they told me that I had to leave my car since I did not have an appointment, I was d Although my car had been there before, it was my first time. When they told me that I had to leave my car since I did not have an appointment, I was disappointed but I went with it. The service representative said I would get a call that same afternoon to let me know the status. More than 48 hours after dropping off my car, I called - figuring there should be an answer by then. The service rep had to call me back with the update. When I went to pick up the car I had to stand a full 10 minutes listening to the service rep have a phone conversation about how to keep a room cool with an air conditioning on a hot day like July 18th. While not the most unpleasant experience I’ve ever had, it certainly was lacking anything special. More

All about getting a sale Simply put no interest in the customer, it's all about getting a sale that's it period, after 5 weeks I'm still awaiting the proof for the extended Simply put no interest in the customer, it's all about getting a sale that's it period, after 5 weeks I'm still awaiting the proof for the extended warranty and tire/rim damage insurance that was secretly bundled in the vehicle cost. I purchase a used nissan car, b4 making the purchase my friend, the sales rep and i took the car for test drive we all notice strong cigarettes fumes in the said vehicle, the sales rep assured us that the smell will be eliminated b4 delivery as the vehicle would be thoroughly cleaned, upon delivery the smell was still there and only thing noticeable done was a paper mat on the driver side.. I am still trying to eliminate the smoke odor and the first time vacuuming the inside of the vehicle after getting home u would be surprise at the amount of loose pennies and garbage remove from the back seat area (goes to show that not even initiall vacuuming was done b4 delivery) More

Worse service experience Got there at 6:45am for a 7 am appointment, was 1st in line never got in until 7:20 am that's when my woes begin, a. I was told that I will not get Got there at 6:45am for a 7 am appointment, was 1st in line never got in until 7:20 am that's when my woes begin, a. I was told that I will not get my vehicle b4 10 am as the service center staff dont report to work until 8am then 30 mins to get their stuff together and another 90 mins to work on the vehicle (90 mins to change oil and filter) on top of that I ask about the service to drop me off as stated in the emails and was told no such service was provided (my destination was just 15 mins away on Rockaway blvd) To add insult to injury I was been charged $362 for a service that was to be 1st of my 4 complimentary services, good thing I took the paper and read before signing, after haggling back and fro with the rep miracle happens and out of the space my complimentary services pop up on his screen, to shorten the story my car was return to me almost 9am. Why give customer 7am appointment when in fact work dont start until 8:30 am? Why make false claims in emails to customers that shuttle services will be provided to destination after vehicle drop off? What's up about wanting to charge customers for complementary services? How in heaven name can u guys justify charging $362 for oil and filter change on a 2015 nissan altima CAR? Right now I'm on the fence about returning to the service center. I wouldn't recommend even my greatest enemy to use ur service. More

Regina review I have been to an auto repair shop to see if they could fix my car. I was told they couldn't find anything wrong I was suggesred to go to the dealersh I have been to an auto repair shop to see if they could fix my car. I was told they couldn't find anything wrong I was suggesred to go to the dealership now my car is running good. More

Nightmare A nightmare to deal with no one knows whats going on Lou said he could not help me cause he was busy meanwhile he sat at his desk for 1 hour and did A nightmare to deal with no one knows whats going on Lou said he could not help me cause he was busy meanwhile he sat at his desk for 1 hour and did nothing but could not help me a waste of money the owner should fire him. More

Great and fast how all dealerships should be Jc and rob are the best, they helped me in everything I needed... it was fast and easy... definitely will recommend anybody who wants a vehicle to go Jc and rob are the best, they helped me in everything I needed... it was fast and easy... definitely will recommend anybody who wants a vehicle to go to star dodge Jeep ram Chrysler More

Thank you. I appreciated everyone for there separate effort and support when a different dealership sold me a lemon car. They gave me a loaner and took care of m I appreciated everyone for there separate effort and support when a different dealership sold me a lemon car. They gave me a loaner and took care of me to there best ability. Ty More