
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Comfortable I don’t like to be pressured by sales people, here at Star I have always felt comfortable. This time Juan was exceptional it was very easy to go throu I don’t like to be pressured by sales people, here at Star I have always felt comfortable. This time Juan was exceptional it was very easy to go through the leasing and paperwork. Also manager Rob was easy to talk to and get through the sale. Thank you very much Star team More
Service from xxxx Teresa, the service advisor goes above and beyond for the customers and does the work of 5 people. The problem I have is that nothing is fixed that is Teresa, the service advisor goes above and beyond for the customers and does the work of 5 people. The problem I have is that nothing is fixed that is claimed to be fixed, even after several trips into the service department. And my once smooth running quiet car now sounds like a freight train. Their knowledge of car repair is minimal if any at all More
Pretty good I can to Star because I needed a loner car bet Teresa at the front desk promised me I would have my car the same day & she kept her word & I came in w I can to Star because I needed a loner car bet Teresa at the front desk promised me I would have my car the same day & she kept her word & I came in with several different things to do. More
Wrong part, great service! Leak in the tranny line, was replaced with wrong part. After a tow courtesy vehicle provided. Car soon thereafter had a bad leak into cabin from be Leak in the tranny line, was replaced with wrong part. After a tow courtesy vehicle provided. Car soon thereafter had a bad leak into cabin from behind firewall a/c crapped out. Still awaiting repair, however staff (ANGELA) was very helpful and courteous making a weak of disasters bearable. It’s not over yet, hoping to get back my repaired vehicle tomorrow, 🤞🏽Hoping! More
Red thunder blot It was very disturbing the amount Dogde service department wanted to charge me for a simple issue. I thought I was discriminated against because I'm a It was very disturbing the amount Dogde service department wanted to charge me for a simple issue. I thought I was discriminated against because I'm a woman. When I brought the same issue to my mechanic he said it was not a big deal with any cost. I will never recommend dogde to anyone just because of this. More
Navigating through STAR Sales, Service, and Parts I have always been treated with courtesy and respect at all 3 Departments (Sales, Service, and Parts) of this Dealership. Notifications have always I have always been treated with courtesy and respect at all 3 Departments (Sales, Service, and Parts) of this Dealership. Notifications have always been prompt, and the Staff has always been attentive, mindful, and straightforward in all of our dealings. I am considering a DURANGO as a new vehicle investment and have been furnished relevant Information and guidance in reaching my decision. I hope this proves helpful to the reader. More
Great dealer. Very helpful and gives good deals Great deals. I went to lease a new Chrysler Pacifica. I got a great deal. Manager work with you to get a good deal. I have a great experience. Great deals. I went to lease a new Chrysler Pacifica. I got a great deal. Manager work with you to get a good deal. I have a great experience. More
Amazing service Great service. Amaxing staff and they are very professional. They take customer service to a whole new level. I would definitely refer my friends to t Great service. Amaxing staff and they are very professional. They take customer service to a whole new level. I would definitely refer my friends to this place. More
Great service and work All went well, the only downside was that I had to wait for a part that was ordered. This is totally out of their control All went well, the only downside was that I had to wait for a part that was ordered. This is totally out of their control More
Very good Son muy amables de una vez se interesan en resolver a lo que tu fuiste trabajan muy rápido abren el negocio temprano así no te pasas todo el día Son muy amables de una vez se interesan en resolver a lo que tu fuiste trabajan muy rápido abren el negocio temprano así no te pasas todo el día More