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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,097 Reviews

1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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August 13, 2022

The dealership had my car for repairs for a week with no curtesy car available. More

by Reginab8900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcos
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August 12, 2022

Unsatisfactory service to the highest power; will never choose this company again. The service agent jennie was not reliable in getting my vehicle fix. More

by jamalantoine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennie, Zachary Lintz
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August 11, 2022

This dealership provides excellent service customer service listens to you makes sure your vehicle is in great hands and doesn't have you waiting all day star Chrysler derserves to be rated #1 More

by DIMPLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Suruj
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Aug 11, 2022 -

DIMPLES responded

Thank u star Chrysler for being number one

August 11, 2022

This dealer is very good and they performed go job. I will come back again More

by Libiaescobar61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 07, 2022

Staff friendly and helpful very satisfied with service. Would definitely go again. Recommended. Wasn't there all day as I expected. More

by javy44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
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August 04, 2022

This a good dealership to take your car to for good service and attention. Fix your in a timely fashion. More

by wwright723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Sanchez
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August 04, 2022

We brought our car with problems they asked for 350+ They did nothing in 1 day they also were asking for a diagnosis we already knew the problem More

by Gokhan Terzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tequan Grant, Damien Reddick, Jhonatan Rubio, Mike Cruz, T'Tianna Avent, Cammy Hernandez, Zachary Lintz, DIANA LLAJCEVIC
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Aug 04, 2022 -

Star Chrysler Jeep Dodge Ram responded

Hi Gokhan we apologize for your negative experience, however I feel the need to clarify. Our labor rates are posted for transparency and our pricing is based off the amount of time it requires to repair the concern. Unfortunatlely we nor can anyone take other shops/peoples diagnosis the same as a Dr wouldn't perform a medical procedure or prescribe medication on the patients recommendation. We have factory trained technicians with decades of experience and many specialized tools in order to repair these vehicles.

July 31, 2022

Once I got in they asked waiting for your vehicle? Yes..the service writer verified my number. Ok we will call you when done. How long you think I asked. Not sure but shouldn't be long. More

by agata199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Sanchez
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July 30, 2022

So helpful and communicative! ! I drive a Fiat so of course it had all sorts of weird issues, but the team here was very helpful and made it easy! More

by JESSICARAEALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
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July 26, 2022

Nice and clean . Very fast service, very nice staff. Answers questions . Very informative. Great prices More

by latoyiachatmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tequan Grant, Damien Reddick, Jhonatan Rubio, Mike Cruz, T'Tianna Avent, Cammy Hernandez, Zachary Lintz, DIANA LLAJCEVIC
Report | Print
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