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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,097 Reviews

1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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June 29, 2022

I never have to wait to long. Service is good and friendly. If I have questions I get answers. More

by 66NAMVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Reddick, Cammy Hernandez
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Jul 01, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

June 29, 2022

They did the best they could under the current circumstances with the supply chain issues. More

by Leswann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager & service writer , Mike Cruz
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Jul 01, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide your valuable feedback to Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

June 29, 2022

Keep paying high price for a recurring problem that’s unresolved. There is an unusual grinding metal on metal sound when the brake is applied. It’s been many years now, your records will reflect the visi More

by keigaynor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t rate any of them!
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June 28, 2022

They were very helpful and got everything fixed on my car. They even gave helpful suggestions to maintain longevity. More

by raraprkns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie, Mike Cruz
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Jul 01, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

June 28, 2022

I have been a customer at Star Chrysler for over thirty years because there service is second to none. The service department is very knowledge and the people at the front desk are very courteous and hemlp More

by hmteam2316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T'Tianna Avent
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Jul 01, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

June 27, 2022

It great service. . everyone there treat you nice and it I rate it one of the best place More

by LISAKHAN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
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Jun 28, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

June 27, 2022

It is excellent , I love the treatment and responsibility. I recommend this dealer. Thank you More

by Joann shepherd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tequan Grant, Damien Reddick, Jhonatan Rubio, Mike Cruz, T'Tianna Avent, Cammy Hernandez, CHRISTOPHER PERRY
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Jun 28, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

June 24, 2022

My advisor was courteous, told me what I needed done and explained to me why More

by WELLATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar leonardo
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Jun 28, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

June 22, 2022

Customer service is very unprofessional They show ack of respect Several times I have asked to speak with a supervisor and was not given one They give me all types of different excuses they even went as fa More

by 12121212sT#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee is not listed
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Jun 28, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

Jun 28, 2022 -

12121212sT# responded

The saddest part of it all my son just graduated from high school and my intention was to give him my truck and replace it with a newer Model but the way I'm being treated right now I think I'd rather give my business to someone else visiting star Chrysler It's not as it used to be I also drive AQ50 infinity and when I take that vehicle in for service I have no problems the service is wonderful When you call the service department at star Chrysler someone picks up the phone and say star Chrysler please hold for 10 minutes Just to find out your service adviser is on the phone with someone else

June 22, 2022

Service was great once again. .. waiting time was about 40 min. Thanks Star Chrysler for the service you provide to me More

by Mr Unforgettable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
Other Employees : Kenny , Jenny
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Jun 28, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

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