Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
Not good at all. I paid $189.00 for 4 minutes on a lift, I was waiting for 3 hours, when the front was checked out a price of $1,700 came out of the advisory laughing I paid $189.00 for 4 minutes on a lift, I was waiting for 3 hours, when the front was checked out a price of $1,700 came out of the advisory laughing mouth. It wasn’t funny to me. I fixed the problem with $280 and a little manny work. You people really over charge for the little work that you do. More
The worst dealership experience I've ever had. My car was in the shop for over 10 weeks and still isn't fixed properly. Terrible communication by the service center. Honestly made me reconsider ev My car was in the shop for over 10 weeks and still isn't fixed properly. Terrible communication by the service center. Honestly made me reconsider ever buying another Jeep again in my lifetime and I've had a Jeep since I was a kid. The whole Star Jeep needs a rework and new management takeover. Terrible customer service and performance. They're giving Jeep a bad name. I'm never one to write poor reviews but I've never had such a bad experience anywhere. More
The wait time was reasonable and accurate. The staff was professional courteous and considerate. I’m definitely coming back here for all my Jeep services The staff was professional courteous and considerate. I’m definitely coming back here for all my Jeep services More
It was easy to setup a schedule for service and everyone was courteous and friendly was courteous and friendly More
Last Service team and manager Paul were extremely poor at communication called and called no return call and would go days without hearing from anyone unless I called. New team with Kenny leading was a breat communication called and called no return call and would go days without hearing from anyone unless I called. New team with Kenny leading was a breathe of fresh air hope they turn it around but not sure I would go back. I waited 5 months to get my truck back, More
No Hardly disagree No happy at all They rip me off They charge me 1500 to fix my car but never fixed it I have same problum with my car I did told to all the people I know that never go to star Ch They charge me 1500 to fix my car but never fixed it I have same problum with my car I did told to all the people I know that never go to star Chrysler They are not professional for work but they are professional that how to rip you More
Very Friendly and work fast with my car . Will recommend to my friends to come over Will recommend to my friends to come over More
I went for oil change and everything was fine but when I got home I gave a problem with the loose antifreeze. I went back to the place and they fixed the problem they told me the put a lot antifreeze on it got home I gave a problem with the loose antifreeze. I went back to the place and they fixed the problem they told me the put a lot antifreeze on it and that a sorry after that everything was fine. The next time be a little more careful More