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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,097 Reviews

1,097 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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May 07, 2022

Not good at all. I paid $189.00 for 4 minutes on a lift, I was waiting for 3 hours, when the front was checked out a price of $1,700 came out of the advisory laughing More

by Wisdommasterkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tequan Grant, Damien Reddick, Jhonatan Rubio, Mike Cruz, CHRISTOPHER PERRY
May 07, 2022 -

Wisdommasterkid responded

Not a good Place

May 09, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

May 05, 2022

Nothing to say good! Had my vehicle for 8 hours and did nothing I removed my vehicle from your dealership never to return! More

by ALYSHA_TIMMONS
Recommend Dealer
No
Employees Worked With
Damien Reddick
May 09, 2022 -

Star Chrysler Jeep Dodge Ram responded

Alysha - We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

May 01, 2022

The worst dealership experience I've ever had. My car was in the shop for over 10 weeks and still isn't fixed properly. Terrible communication by the service center. Honestly made me reconsider ev More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny, Andes
May 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

May 11, 2022 -

John responded

Your manager Kenny doesn't pick up or respond to phone calls, no thanks. You need a management overhaul. A disgrace to Jeep's reputation.

April 28, 2022

The wait time was reasonable and accurate. The staff was professional courteous and considerate. I’m definitely coming back here for all my Jeep services More

by lraine79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
April 28, 2022

It was easy to setup a schedule for service and everyone was courteous and friendly More

by dexter.aaden3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Reddick
April 28, 2022

Last Service team and manager Paul were extremely poor at communication called and called no return call and would go days without hearing from anyone unless I called. New team with Kenny leading was a breat More

by Sandy Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny in Service
May 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

April 28, 2022

No Hardly disagree No happy at all They rip me off They charge me 1500 to fix my car but never fixed it I have same problum with my car I did told to all the people I know that never go to star Ch More

by jognoo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jenny
May 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

April 25, 2022

Very Friendly and work fast with my car . Will recommend to my friends to come over More

by durandaysy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cruz
Apr 25, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram 5-stars! We appreciate the recommendation and look forward to working with you again in the future!

April 25, 2022

very professional. didn't have an appointment at the time .but still got professional service More

by stricky104
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
receptionist
Apr 25, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram 5-stars! We appreciate it and look forward to working with you again in the future!

April 24, 2022

I went for oil change and everything was fine but when I got home I gave a problem with the loose antifreeze. I went back to the place and they fixed the problem they told me the put a lot antifreeze on it More

by Marco Fiallos
Recommend Dealer
Yes
Employees Worked With
Dropati J Sumrah 4947
Apr 24, 2022 -

Marco Fiallos responded

Marco6515@icloud.com

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