Star Chrysler Jeep Dodge Ram - Service Center

Service definitely went down these past years. Service representatives do not communicate on the status of your vehicle. Service is very slow. If your car is in the shop for more then two days, th Service representatives do not communicate on the status of your vehicle. Service is very slow. If your car is in the shop for more then two days, they don’t offer a service vehicle til your vehicle is fixed even though you purchased the vehicle at this location. Other Dodge companies have that offer. This site have to do a lot of changes before I take my vehicle over there to be serviced. Totally miss the old representatives Luther and another older woman who I forgot her name at this moment… my apologies but they was always on point, professional, was honest on the status or timing of your vehicle being completed. Hopefully this site will improve with more techs working and more training for the new representatives they have now. More

I've done business with this dealership,with every car I owned. Very close to twenty years. owned. Very close to twenty years. More

Pleasant welcome from service writer and others. They work fast and give fair assessments..but manage should be less rigid. They work fast and give fair assessments..but manage should be less rigid. More

Great service, they accommodated my vehicle within a sort appointment and retuned my whiffle promptly during the service time appointment and retuned my whiffle promptly during the service time More

Great service! Jenny helped me with professionalism and grace. Will definitely return and recommend this service center. Jenny helped me with professionalism and grace. Will definitely return and recommend this service center. More

Thanks for a great service as usual. I was greeted with courtesy and friendliness. Thanks guys. I was greeted with courtesy and friendliness. Thanks guys. More

Wonderful service. Polite staff. Gave you update on the status on your vehicle. Explained everything thoroughly. Polite staff. Gave you update on the status on your vehicle. Explained everything thoroughly. More

Not accommadating or fair. Diagnosis is usually way off. Carry the vehicle today and take it back tomorrow still have to pay for diagnostic. Each time I take the vehicle my Diagnosis is usually way off. Carry the vehicle today and take it back tomorrow still have to pay for diagnostic. Each time I take the vehicle my spare wheel is always left loose More

I came in for a 10:30 appointment for a oil change and when i arrive i was taken care of promptly, didn’t take long to get my car back customer service is a plus… when i arrive i was taken care of promptly, didn’t take long to get my car back customer service is a plus… More

I was very satisfied with customer service. They werer very detailed when explaining what repairs were to be done. They werer very detailed when explaining what repairs were to be done. More